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  Public Ticket #914419
Importing demo's causing problems
Closed

Comments

  •  2
    Ruth started the conversation
    October 7, 2016 at 12:49pm

    Hi ThemeNectar,

    I keep having problems when I have imported a demo.

    When I want to use the customize options displayed on front-end (top left) I end up on wp-login section and have to login again. It bothers me a lot.

    I had a different problem before with creating new pages after installing a demo. As soon as I wanted to publish the page I got a message saying: Are you sure you want to do this? Please try again. I had to reinstall WordPress to fix this. And start all over.

    I love the look of your theme, but the way the demo's seem to mess with the WordPress functions is quite annoying.

    Please help! Thanks!

    KInd regards.


  •  8,996
    Tahir replied
    October 7, 2016 at 2:27pm

    Hey Ruth,

    Not really sure what customize options you are referring to . Could you provide a Screenshot of the Issue ? . 

    And as for the Are you sure Message . Add this to wp-config.php via FTP after the WP_debug line :

    define( 'FS_CHMOD_DIR', ( 0755 & ~ umask() ) );
define( 'FS_CHMOD_FILE', ( 0644 & ~ umask() ) );
define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '128M' );

    Also set WP_DEBUG to true . 
    Bes.t

    ThemeNectar Support Team 

  •  2
    Ruth replied
    October 9, 2016 at 8:59pm

    Hey Tahir,

    Thanks for your reply!

    After importing a new demo use the customize options I get redirected to wp-login.

    Hope to hear from you!

    Thanks!

  •  2
    Ruth replied
    October 10, 2016 at 2:47pm

    Hi Tahir,

    I think I found the problem. 

    I had multisite installed. I did a fresh WordPress install without multisite and the problem seems to be solved. I do want to have a multisite at some point. Could this problem be solved in a future update?

    Kind regards,

    Ruth

  •  8,996
    Tahir replied
    October 10, 2016 at 4:44pm

    Hey Again,

    Thanks for the Info. We will look into it for upcoming updates. 

    Thanks 

    ThemeNectar Support Team