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  Public Ticket #918504
Necter Slider zoomed way in
Closed

Comments

  •  2
    Shawn started the conversation

    Hi, I have built most of my website www.barefootlamu.com and am having a few problems. 

    1. The Necter Slider containing 4 slides on my second Full Screen Row is showing up massively zoomed in when using Mozilla or IE. Looks normal to me in Chrome. Cant figure out how to solve this issue...

    2. Also, I am having some issues with the responsive scaling in certain resolutions. I have spent loads of time trying to get all of my content to fit on each Full Screen row, as the scroll is kinda touchy that if you try to scroll down for more content it usually ends up going to the next page. 

    Thank you for the help, I do enjoy Salient and am looking forward to my next website that I will use it for. 

  •  8,996
    Tahir replied

    Hey Shawn,

    Make sure you dont add any gaps in the ID Section, use a Dash Inbetween  :

    Add this into the Custom CSS box located in your Salient Options panel (Make Sure there are no red cross in the Box) :

    .vc_row.vc_row-o-equal-height>.span_12>.wpb_column >.vc_column-inner >.wpb_wrapper {
    min-height: 1px;
    }
    .vc_row.vc_row-o-equal-height>.span_12>.vc_column_container>.vc_column-inner {
    width: 100%;
    }


    Thanks


    ThemeNectar Support Team 

  •  2
    Shawn replied

    Thanks for your help.

    I have made those changes. 

    I am still seeing the necter slider zoomed in like 200% on IE. Any idea why this would be happening?

  •  1
    Bloei replied

    I have the same problem.

    Selected full screen rows. photo zoomed in 300+%

    height of .swiper-slide seems to be way to high 300% more than real height of window


  •  8,996
    Tahir replied

    Could you guys try turning off the Loop Slider Option and check :  


    Thanks


    ThemeNectar Support Team 

  •  2
    Shawn replied

    I have updated to the latest version of Salient but I am still having this same issue.

    How can we fix this so it works in Mozilla?


    Thanks

  •  8,996
    Tahir replied

    Hey Again,

    I can only see it in Firefox on Mac, Have noted it in the buglist so this can be looked into for the upcoming Minor Update.

    Thanks 


    ThemeNectar Support Team 

  •  2
    Shawn replied

    Hi again as well. I was also having the issue on Firefox on a PC. 


    When Can we expect this minor update?

  •  2
    Shawn replied

    Its kind of a big deal if the slider display does not work on a major Browser. 

  •  8,996
    Tahir replied

    Hey Again,

    IT should take about a week . Could you try adjusting the Nectar Slider Options and see if that makes a Difference . 

    Thanks 


    ThemeNectar Support Team 

  •  2
    Shawn replied

    I just played with the necter slider settings. If I make the changes, clear my cache and reload the page, my slider is normal for about 1 1/2 slides then zooms in and stays zoomed in. 

    This is on a PC using firefox.

    I changed the settings, navigation, styling, loop ect...


  •  2
    ArxDesign replied

    Any update on this? 

    We're using the nectar slider in a one-page site, and not being able to have a fullscreen slider is detrimental to the design. Is there an ETA on a fix?


    Cheers

  •  2
    ArxDesign replied

    Bump - Any response?

  •  8,996
    Tahir replied

    Hey Guys, 

    The Developer Just responded back and he cant seem to recreate the issue on various Development Environments. 

    Could you please provide wp-admin login details so we can check on this . 

    @ArxDesig , Please create a new private ticket with your login credentials so we test it on your setups . 

    Thanks


    ThemeNectar Support Team 

  •  2
    ArxDesign replied

    Hey Tahir, 

    Our Dedicated support has recently run out - So Ticksy won't allow me to create a private ticket.

    You can see the issue at: Test Site

  •  8,996
    Tahir replied

    Hey Again,

    I noticed you are using Salient Version 7.5 . Please update to 7.6 and VC 4.12.1 and see if that fixes it. 

    Salient 7.6 is now available for Download on the Themeforest Download Page , Visual Composer has also been Updated to Version 4.12.1. 

    If you're upgrading from Salient VC 4.9.2 earlier, you'll need to delete the plugin from your plugins section in the WordPress admin panel before installing the current version (4.12.1) in Appearance > Install Plugins - This is necessary due to a bug in the Salient VC 4.9.2 which prevents regular updating.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team