Okay
  Public Ticket #918707
Nectar slider not working at full screen
Closed

Comments

  •  2
    Jinal started the conversation
    October 12, 2016 at 1:20am

    Hello

    I've been trying to enable the Nectar slider full screen option on the homepage of https://www.thequintessentia.com but I can't seem to get it working.

    I've tried many different things but I've had no luck.

    Please see attached screen shots for assistance.

    Regards
    Jinal

  •  8,996
    Tahir replied
    October 13, 2016 at 4:53pm

    Hey Jinal,

    You have to Turn off the Flexible Height Option if you want to use the FullScreen Option  . Both wont work .

    Thanks 

    ThemeNectar Support Team 

  •  2
    Jinal replied
    October 13, 2016 at 5:00pm

    Hi Tahir

    I've disabled that now - but it still doesn't seem to be loading the full screen slider.

    Regards
    Jinal

  •  8,996
    Tahir replied
    October 14, 2016 at 3:57pm

    Hey Again,

    Thats Weird, Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks

    ThemeNectar Support Team 

  •   Jinal replied privately
  •  8,996
    Tahir replied
    October 14, 2016 at 8:40pm

    Hey Again,

    Your server Seems to be acting up : 

    Just installed W3Total cache and minification and it seems to have fixed up the loading issue that cause the Slider to not appear correctly.
    Thanks 

    ThemeNectar Support Team 

  •   Jinal replied privately