Suddenly when I edit columns or row settings in visual composer I dont have the possibility to save it. It used to work fine. Now when I click 'edit row' the first tab 'general' isn't showing. It only shows when I first click 'color overlay' and than back to general.
Than when I edit the general tab and try to save it doesnt respond. No loading, nothing.
There is a password needed to view the site ?. Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Hello,
Suddenly when I edit columns or row settings in visual composer I dont have the possibility to save it. It used to work fine. Now when I click 'edit row' the first tab 'general' isn't showing. It only shows when I first click 'color overlay' and than back to general.
Than when I edit the general tab and try to save it doesnt respond. No loading, nothing.
What can I do to fix this?
Hey ,
Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .
Best.
ThemeNectar Support Team
Went through the checklist and all seems okay.
What is the next step to fixing this?
Hey Again,
There is a password needed to view the site ?. Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Thanks
ThemeNectar Support Team