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  Public Ticket #927722
Importing Theme Demo
Closed

Comments

  •  2
    Sally started the conversation
    October 20, 2016 at 5:39am

    Hi, 


    I am following all the instructions with regards to the importing the theme demo. I have also created a home page and followed all previous instructions. 


    However I keep getting this :

    Failed to create new user for ThemeNectar. Their posts will be attributed to the current user.
    Slide “Auto Draft” already exists.
    Slide “Auto Draft” already exists.
    Slide “Auto Draft” already exists.


    Would appreciate your help. 

  •  9,011
    Tahir replied
    October 20, 2016 at 3:19pm

    Hey Sally,
    Please have a Look at this Article:  Importing the Theme Demos ( Make Theme Look Like Demo ) . 

    Thanks 

    ThemeNectar Support Team 

  • vp20 replied
    May 17, 2017 at 4:17pm

    Hi! Got the same issue when trying to import the Frostwave content.xml file and that article doesn't help :( 

    Attached image in Spanish with the same message

  •  9,011
    Tahir replied
    May 18, 2017 at 10:26am

    Hey Vp20,

    Your PHP Settings are likely not correct. 

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team