Okay
  Public Ticket #947540
Sidebar Left Template
Closed

Comments

  • Parker started the conversation

    Hi, 

    On the page editor I'm selecting the sidebar or side-bar left template option but when I go to update or preview changes there is implementation. 

    I'm not getting any console conflicts, and I deactivated all plugins and still no luck. 

    Any ideas? 


    Thanks! 

  •  3,030
    Andrew replied

    Hi Parker,

    Thanks for contacting us regarding your query.

    From the screenshots you have provided, have you added an element into the sidebar section as the current screenshot provided does not show any elements within this area.

    I look forward to your reply. 

    Cheers! 

  • Parker replied

    Hey Andrew, 

    Thanks for getting back to me! I have added elements within the appearance>widgets for all possible options (blog, page, woocommerce)


    Hope that helps!

  •  3,030
    Andrew replied

    Hi Parker,

    You message was not that clear. We cannot really tell if you are okay and if this issue has been fixed.

    If not could we have temporary admin access we take a look that the widgets added to the page sidebar under appearance \ widgets and set them working \ showing on your homepage's left sidebar.

    Thanks.

  • Parker replied

    Hi Andrew, 

    Apologize for the vagueness - it seems that the sidebar wasn't able to be viewed by "preview changes" but instead needed to be updated to the page, then cache needed to be cleared and the page reloaded. 

    So it may be a hosting issue rather than a SALIENT issue. 

    Appreciate you looking into this! You can go ahead and mark it as closed. 

    Always great theme and great support.