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  Public Ticket #960789
Site loading but not showing
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  • Guillermo started the conversation

    Hi, my site was working fin but a couple of hours ago, when I tried to access the front-end, the spinning wheel appears but never "stops loading" and the site never shows. I checked the source code of the web page and all the content is there, but the page never shows.

    By the way, the back-end is working find. I tried disabling all the plugins a themes but the problem persists. Also no recent updates or changes where made.

    Can you please help me? Thanks in advance!!

    Regards.

  •  8,996
    Tahir replied

    Hey Again,

    Salient 7.6 is now available for Download on the Themeforest Download Page , Visual Composer has also been Updated to Version 4.12.1. 

    If you're upgrading from Salient VC 4.9.2 earlier, you'll need to delete the plugin from your plugins section in the WordPress admin panel before installing the current version (4.12.1) in Appearance > Install Plugins - This is necessary due to a bug in the Salient VC 4.9.2 which prevents regular updating.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team