Okay
  Public Ticket #961432
Updating to 7.6
Closed

Comments

  •  2
    H2Oone started the conversation

    Hi I added the Token as instructed, it says Update Available, I click update and it then says Update Failed: FTP hostname is required.

    Why?

  •  3,030
    Andrew replied

    Hi there,

    Thanks for contacting us regarding your query.

    This notification normally pops up when there are permission CHMOD restrictions applied to your wp-content folder by your hosting company. You may ask them to temporarily relieve these restrictions so you can perform the auto update.

    Even if you try and use the manual approach of updating the theme file, you will still be met with this notification when the new files are to be written to the themes folder.

    Please let me know if there are any more questions that I may answer for you

    Cheers!