Also i noticed you are using a Caching plugin . Please turn it off while in development . Moreover clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ where applicable .
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url. Just made the Ticket Private .
Could you please remove the Featured image and then scale it down and upload again . I believe since your image is really big that is 4000 pixel wide , Wordpress is not creating a Thumbnail .
Please use the following plugin to force the regeneration of the image thumbnails and then test to see if you are still experiencing ratio discrepancies
The image sizes are a bit different in the ratio i.e. some are tall some are wide but the masonry grid layout does not good job on setting them up properly on the page.
There is a setting that could help with this to make sure the aspect ratio is kept through the masonry grid. Edit your posts and set the masonry item sizing under post configuration to regular alt from the regular default option.
That should give you better looking images. We could have done this for you but the login does not work. Hope this helps.
Hi ;-)
since yesterday the ratio of the Article Preview is wrong and squeezed - please have a look at the attachment.
for example:
http://www.kaersch.de/hochzeitsfotograf/hochzeitsmagazin-journal/
http://www.kaersch.de/hochzeitsfotograf/diepeschrather-muehle-hochzeit/ (at the bottom)
What can i do to have the "normal" ratio? Is that a bug?
thank you
Torsten
Hey Torsten,
Could you please install this plugin and check if that resolves it: https://wordpress.org/plugins/disable-responsive-images/ .
Thanks
ThemeNectar Support Team
Hi Tahir,
i´ve installed this plugin and flushed the cache.
Nothing changed - still the wrong ratio.
Torsten
Hey Again,
The size of your Images arent correct.
Try using the Regenerate Thumbnails Plugin https://wordpress.org/plugins/regenerate-thumbnails/ to create the correct sizes.
Thanks
ThemeNectar Support Team
Hi Tahir,
thank you for your support. All image-thumbnails are regenerated with "your" plugin, but the problem is still there...
The thumbnails are already in the correct ratio - see my attachments, but the display-ratio is not correct.
what can i do? I didnt changed anything.
Torsten
Hey Again,
No its still the same:
ThemeNectar Support Team
Hi Tahir,
i´ve flushed my cache.. the problem is still the same. At some pictures i get a normal ration after a new upload of the article image.
But at some pictures nothing changed - you see in my attachment or here: http://www.kaersch.de/hochzeitsfotograf/blog-hochzeitsfotografie-torsten-kaersch/page/2/
what can i do?
thank you for your help
Torsten
Hey Again,
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Just made the Ticket Private .
Thanks
ThemeNectar Support Team
Hey Again,
Could you please remove the Featured image and then scale it down and upload again . I believe since your image is really big that is 4000 pixel wide , Wordpress is not creating a Thumbnail .
Thanks
ThemeNectar Support Team
Hi Torsten,
Thanks for your reply.
Please take a look at the following screencast which illustrates the featured Image for the Portfolio
http://recordit.co/kizBpDwdOK
Please let me know if there are any more questions that I can answer for you :)
Cheers!
Hi Torsten,
Thanks for your reply.
Please use the following plugin to force the regeneration of the image thumbnails and then test to see if you are still experiencing ratio discrepancies
Force Regenerate Thumbnails
Please let me know if there are any more questions that I can answer for you
Cheers!
Hi Torsten,
Thanks for your reply.
There are actually two versions of this regenerate thumbnail plugins.
The one I sent you will actually force the regeneration of the thumbnails hence the name
FORCE REGENERATE THUMBNAIL.
You may see the difference for both if these plugins in the link below
Force Regenerate Thumbnails — WordPress Plugins
Regenerate Thumbnails — WordPress Plugins
Please try this and let me know if you are still experiencing this issue.
Cheers!
Hi Torsten,
Apologies for the late reply.
The image sizes are a bit different in the ratio i.e. some are tall some are wide but the masonry grid layout does not good job on setting them up properly on the page.
There is a setting that could help with this to make sure the aspect ratio is kept through the masonry grid.
Edit your posts and set the masonry item sizing under post configuration to regular alt from the regular default option.
That should give you better looking images. We could have done this for you but the login does not work.
Hope this helps.
Hi Andrew,
ok, thank you!
Torsten