Okay
  Public Ticket #971525
Updating
Closed

Comments

  •  2
    JasonMonette started the conversation

    Update-- I got it to update, but it completely broke my site......any ideas on how to fix it?


    -------------------------------------------


    We took over this site and moved it to a different server.  Word press is up to date, but the theme is not.  I just bought the theme through theme forest and filled your update instructions.  But when I try to update it, it doesn't work.  I have tried the enveto plug in, which says there is an update, but errors out.  And I have tried the easy theme update method, which I get a failure to wrote to disc error.

    Visual composer is not working, and I was told by you to update to the latest theme to get it working.  Thanks!

  •  8,996
    Tahir replied

    Hey Again,
    Broke Exactly how , Could you provide a screenshot ?.

    Also please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .

    Moreover clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ where applicable

    Best.


    ThemeNectar Support Team