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  Public Ticket #974624
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  • Bepatient started the conversation
    December 1, 2016 at 6:23pm

    Hi Salient team how are you? 

    I have some troubles with the contact form 7.
    I can't use the drop down menu. When I configure in back office, it doesn't appear in front office. 

    Could you help me please? 

    Thanks a lot.

    Alex


  • Bepatient replied
    December 1, 2016 at 8:38pm

    And also I can't change the design of my checkboxes. 
    They are note aligned to the left. 


  •  3,030
    Andrew replied
    December 1, 2016 at 9:46pm

    Hi Alex,

    I hope you are having an awesome day and thanks for contacting us regarding your query.

    We have investigated the URL you have provided us with and noticed that you are using an older version of PHP currently 5.3 which is outdated and incompatible with the latest version of the Salient theme and plugin resources.

    May I ask you to contact your hosting company and have them update this to version PHP 5.6 and then test to see if you are still experiencing these issues.

    Please let me know if there are any more questions that I may answer for you :)

    Cheers!  

  • Bepatient replied
    December 2, 2016 at 2:10pm

    Hi Andrew, thank you for your support. 

    I'm going to update my PHP version, and let you know if  the problem is sill here.

    :)

    Thanks

    Alex

  •  8,996
    Tahir replied
    December 2, 2016 at 5:35pm

    Hey Again,

    This is a Known Issue with the Fancy Select Option . Please turn it off : http://themenectar.com/docs/salient/theme-options/form-styling/ . 

    Thanks

    ThemeNectar Support Team 

  • Bepatient replied
    December 2, 2016 at 5:58pm

    Hi Tahir, 

    Thanks for your apply.  Now it works :)
    But it seems more design with Fancy Styling for “Select/Checkbox/Radio” in your exemple. 

    Also, I don't understand why the Name, Surname, email etc items fields are grey, whereas the drop down menu items are black? 


    See you

  •  8,996
    Tahir replied
    December 2, 2016 at 6:14pm

    Hey Again,

    Add this into the Custom CSS box located in your Salient Options panel (Make Sure there are no red cross in the Box) :

    div#wpcf7-f5-p25-o1 {
    color: #acacac!important
}
select.wpcf7-form-control.wpcf7-select {
    color: #acacac!important
}

    Thanks


    ThemeNectar Support Team 

  • Bepatient replied
    December 2, 2016 at 6:28pm

    Now I can save the modification? 

  •  8,996
    Tahir replied
    December 2, 2016 at 6:32pm

    yes


    ThemeNectar Support Team 

  • Bepatient replied
    December 2, 2016 at 6:33pm

    Nice :)

    Thanks a lot Tahir. 

    Have a good day.