When I open a team member on iOS, it's impossible to close the overlay. I have to go back on the browser but it leads me to the previous page which is not the team page.
This is a known bug which occurs only if you use the "Disable on Mobile" Fullscreen Row Meta Option . You will likely have to turn it on or not use the Fullscreen Modal option when using Fullscreen Page Row Option .
The Fullscree Page Rows Library adds a iScroll.js file that is causing this. I am afraid we dont have a solution for this yet as the Developer is currently on Vacation .
As a temporary workaround i created a 2nd team member row for the mobile devices with the "meta below" setting and disabled the "Bio Shown Fullscreen Modal" option for mobile.
But so far i am very happy with the salient theme!
Hello Tahir, I stuck at the same point: Bio shown fullscreen modal is working perfectly on PC, but there is no way to close it on iPhone nor iPad. Last time You said there's gonna be solution. I bought Salient @ 1st January. It is confusing for me, that it's possible to close team member at http://themenectar.com/demo/salient-business/about/#team on iPhone & iPad. It seems like it's OK there, but not in template I downloaded. Thank You for advice.
This is a known Bug as mentioned early. The Developer is hard at work and an update will be released shortly. Unfortunately we dont have a Date of Release at the moment.
@guissem yeah, on my iphone 6. I haven't tried on my ipad. when I click, I see the blue "x in a circle" icon, like on a desktop, but only for an instant while i'm clicking. And then the bio closes and I get back to the page.
I did this with the 'business' demo on salients' themenectar site - not my own install. FYI
@K it closes on http://themenectar.com/demo/salient-business/about/#team but doesn't close in my own website I downloaded earlier (1.1.2017, latest version). That is why im confused :) Using iPhone SE & iPad Air II latest iOs running.
Solution by @donutdaniel is great and I thank You for it.
I know this ticket is actually closed, but I wanted to follow up. Any idea when the next update will be released? We're trying to push out an updated team page, but obviously the mobile issue is a blocker. I know @donutdaniel mentioned a workaround -- how did you disable the Fullscreen Modal on mobile, and the Meta Below on pc?
When I open a team member on iOS, it's impossible to close the overlay. I have to go back on the browser but it leads me to the previous page which is not the team page.
Hey Guissem,
This is a known bug which occurs only if you use the "Disable on Mobile" Fullscreen Row Meta Option . You will likely have to turn it on or not use the Fullscreen Modal option when using Fullscreen Page Row Option .
Thanks
ThemeNectar Support Team
Hey Tahir,
Thanks for your answer.
The thing is that I don't use the Full Screen Rows on this page... How can I solve this bug ?
Hey Again,
The Fullscree Page Rows Library adds a iScroll.js file that is causing this. I am afraid we dont have a solution for this yet as the Developer is currently on Vacation .
Apologies for the Inconvenience .
Thanks
ThemeNectar Support Team
Hey Tahir!
I am also interested in a solution on this bug!
As a temporary workaround i created a 2nd team member row for the mobile devices with the "meta below" setting and disabled the "Bio Shown Fullscreen Modal" option for mobile.
But so far i am very happy with the salient theme!
Good News , The Developer is Back and a Theme update will be released in this week .
Thanks
ThemeNectar Support Team
Hello Tahir, I stuck at the same point: Bio shown fullscreen modal is working perfectly on PC, but there is no way to close it on iPhone nor iPad. Last time You said there's gonna be solution. I bought Salient @ 1st January. It is confusing for me, that it's possible to close team member at http://themenectar.com/demo/salient-business/about/#team on iPhone & iPad. It seems like it's OK there, but not in template I downloaded. Thank You for advice.
@umimvsechno it's working for me :) there is no mouse over effect, as it's mobile - but when you click, it does close.
@K Are you on iOS ? Nothing has changed for me, it's still not closing on my iPhone...
Hey Guys,
This is a known Bug as mentioned early. The Developer is hard at work and an update will be released shortly. Unfortunately we dont have a Date of Release at the moment.
Bes.t
ThemeNectar Support Team
@guissem yeah, on my iphone 6. I haven't tried on my ipad. when I click, I see the blue "x in a circle" icon, like on a desktop, but only for an instant while i'm clicking. And then the bio closes and I get back to the page.
I did this with the 'business' demo on salients' themenectar site - not my own install. FYI
@K it closes on http://themenectar.com/demo/salient-business/about/#team but doesn't close in my own website I downloaded earlier (1.1.2017, latest version). That is why im confused :) Using iPhone SE & iPad Air II latest iOs running.
Solution by @donutdaniel is great and I thank You for it.
@donutdaniel - on workaround, great idea. Thanks!!
I know this ticket is actually closed, but I wanted to follow up. Any idea when the next update will be released? We're trying to push out an updated team page, but obviously the mobile issue is a blocker. I know @donutdaniel mentioned a workaround -- how did you disable the Fullscreen Modal on mobile, and the Meta Below on pc?
@kidmuseum,
You will have to hide that particular Team Member Style in Mobile using these responsive classes : Hiding Rows on Mobile / Desktop in Visual Composer.
And Show the Other Team Member Style in Mobile using the above mentioned method .
Best
ThemeNectar Support Team
Woohoo! Problem solved with the new update!!! Thanks...