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  Public Ticket #1176978
Page Builder -> Client Display + Carousel
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Comments

  • kommTrotz2011 started the conversation

    hi,

    i just bought your theme. i do have a very strange problem:

    1) when i try to add "Client Display" from the page builder, nothing hapens. i mean nothing at all! i see in the developer tools, that an element was created: "<div data-model-id="0037ca9d-fc57"></div>".

    2) when i try to add "Carousel", i see a window where i can make some settings, but after saving, this module doesn't apear in the page builder! also here, i see in the development tools, that an element was created.

    honestly, i don't think i'm doing anything wrong. first of all, other modules work as they should. so this must be a problem with these two, maybe there are more, i don't know yet!

    i'm developing on localy with a fresh wordpress 4.7.5 installation.

    please, help!

  •  9,011
    Tahir replied

    Hey K , 

    Are you using the Bundled Salient VC or WP Bakery Visual composer ?. 

    Could you please go through this checklist quickly so we can rule out common issues :1 |  Troubleshooting the Salient Theme (Website not working correctly)

    Best.


    ThemeNectar Support Team 

  • kommTrotz2011 replied

    hi Tahir,

    thanks for your quick reply.

    yes, i had installed the "Bundled Salient VC" as described in the link and i don't have any "WP Bakery Visual" plugin in the plugin folder.

    i do have the same problem with the "Testimonial Slider".

    i will install the theme on a real server (not localy), maybe this will help.

    also, when i load a template from the visual composer, nothing happens!


    thanks!

  • kommTrotz2011 replied

    ok. on my server it works. i have no idea why it doesn't localy.

  • kommTrotz2011 replied

    finally, i got the fix, the problem is/was the new php version 7.0.6 on my localhost. thanks!