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  Public Ticket #2692901
Menu items get stuck
Closed

Comments

  • fathioutman started the conversation

    Hey again,


    Menu items activate without being hovered over and get stuck as you can see in the images below. At first I just thought it was due to the caches but even after cleaning it persists. This acts normally for a while and then reverting to blocks as these menus / sections are active simultaneously. Need your support to correct this

    Attached files:  Capture d’écran 2021-02-16 à 2.09.51 PM.png

  •  1,654
    Andrew replied

    Hi fathioutman,

    Be sure to add in the full url and not the ID only.

    Please make sure you follow the steps mentioned in here : https://themenectar.ticksy.com/article/6266/

    Kind regards.

  • fathioutman replied

    Hi,

    I followed these steps and three of these menus are still stuck.

    Attached files:  Capture d’écran 2021-02-16 à 2.54.27 PM.png

  •  1,654
    Andrew replied

    Hi Fathioutman,

    Please send in your admin login credentials so that we can look into the issue further.

    Thanks.

  •   fathioutman replied privately
  •  1,654
    Andrew replied

    Hi There,

    Please try this css:

    #header-outer[data-lhe="animated_underline"].transparent #top nav > ul > li > a:after, #header-outer.transparent #top nav>ul>li[class*="button_bordered"]>a:before {
        border: none;
    }

    Thanks.

  •   fathioutman replied privately
  •  1,654
    Andrew replied

    Hi Again,

    Please try this css:

    #header-outer[data-lhe="animated_underline"] #top nav > ul > li > a:after, body.material #header-outer #search-outer #search input[type="text"], body[data-header-format="left-header"].material #search-outer #search input[type="text"] {
        border: none !important;
    }

    Thanks.

  • fathioutman replied

    Thank you for your support.

    However, this fixed the issue while removing the bar that highlights the active menu permanently.

    Attached files:  Capture d’écran 2021-02-26 à 10.30.50 AM.png

  • fathioutman replied

    Hi dear,

    The menu items get strangely stuck again by activating simultaneously. These are the second, third and fourth menu items. This problem seriously confuses visitors. The code you provided me actually only turns off the menu underlining bar without actually fixing the problem (image below). It still acts the same, it just removed the bar but the problem still persists. Need your support to resolve this once and for all.

    Attached files:  Capture d’écran 2021-03-01 à 11.49.34 PM.png

  •  1,654
    Andrew replied

    Hi There,

    Please try checking for plugin conflicts by deactivating the third party plugins then reactivate them back one by one to see the one that falls culprit.

    Thanks.