I recently received an email/notice to update my version of salient. Just downloaded the newest version, unzipped the ThemeForest zip to reveal the Salient.zip, etc. and tried to upload....but it\'s not working. Every time I try it keeps saying \"Wordpress Failure. Are you sure you want to do this? Please try again.\" I\'m at a loss and my site\'s a mess until I get it re-uploaded. I wish I had waited to update until tomorrow. Please help!
I have to say, I'm not impressed at having just paid $80 AUD for this theme which this pdf claims can be uploaded from .zip, only to find have to FTP the files anyway. Not off to a great start... Is this a temporary problem that will be resolved?
Please create a New Ticket with your login details so we can have a look . The Zip not getting uploaded is a WP Server configuration issue and is not linked with the Theme .
I recently received an email/notice to update my version of salient. Just downloaded the newest version, unzipped the ThemeForest zip to reveal the Salient.zip, etc. and tried to upload....but it\'s not working. Every time I try it keeps saying \"Wordpress Failure. Are you sure you want to do this? Please try again.\" I\'m at a loss and my site\'s a mess until I get it re-uploaded. I wish I had waited to update until tomorrow. Please help!
Best Regards,
John
Hey ,
Try uploading the files via FTP .
Salient Support Team
I have to say, I'm not impressed at having just paid $80 AUD for this theme which this pdf claims can be uploaded from .zip, only to find have to FTP the files anyway. Not off to a great start... Is this a temporary problem that will be resolved?
Edit:
This https://themenectar.ticksy.com/article/3218/ no longer works. Can I have a guide, or some assistance in how to use your product, or can I please have my money back?!
Thanks..
Hey Marshall ,
Please create a New Ticket with your login details so we can have a look . The Zip not getting uploaded is a WP Server configuration issue and is not linked with the Theme .
The link seems to be working fine : https://themenectar.ticksy.com/article/3218/ .
Best.
Salient Support Team