Okay
  Public Ticket #731753
Woocommerce
Closed

Comments

  • Ann started the conversation

    Good morning!

    I am sooo close to having my store ready but cannot figure out why the "My Account" page keeps reloading.  I have placed the link in my secondary menu at the top and the checkout seems to be working fine EXCEPT

    1. No thank you page

    2. Cant edit account it just keeps reloading the My Account Page...cant logout.  HELP

    http://trainsosha.com

    Thank you!


    Ann

  •  8,993
    Tahir replied

    Hey ,

    Please adjust these options : http://prntscr.com/arhlh8

    Best. 


    ThemeNectar Support Team 

  • Ann replied

    Hello and Thank you for the response....I love your theme!!!!

    My page does reflect those settings and yet still the re-loading :-|
    ....but I did discover what the real issue was...perhaps this will help others.  Here are the steps I took to troubleshoot:

    1. Disabled all 3rd party Plugins

    2.  Tested cart and everything worked perfectly.  (...did happy dance)

    3.  Added back plugins until I discovered it was the Yoast SEO plugin.

    4. Googled known probs with Yoast and found my issue under YOAST>Advanced>Permalinks>Redirect ugly URL's to clean permalinks.

    5.  I had this setting on redirect and so I switched it to "No Redirect"

    6. Worked perfectly (....and did happy dance again!)

    Ann

  •  8,993
    Tahir replied

    Hey ,

    We just released Salient 7.0.8 with the WP 4.5 Fix, If you've already installed Salient VC 4.9.2 you'll need to delete it and update to 4.11.2 to get some of the fixes, See changelog : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Also see Visual Composer update instructions in here: https://themenectar.ticksy.com/article/5182/

    Best.


    ThemeNectar Support Team