I've just installed the theme, but for some reason I'm unable to edit/delete clients in my client display trough using the visual composer! Hope you got a solution for this?
I've added a screenshot of the problem, so there won't appear a pen/cog to add/edit the clients
Also try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Dear Salient,
I've just installed the theme, but for some reason I'm unable to edit/delete clients in my client display trough using the visual composer! Hope you got a solution for this?
I've added a screenshot of the problem, so there won't appear a pen/cog to add/edit the clients
Greetings,
Jeroen
Hey ,
Please see VC role manager and make sure you have the Right assigned: http://prntscr.com/bcz7ud .
Also try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Bes.t
Salient Support Team
VC role manager did the trick, thanks!
Hey, since 2 weeks - we are not able to load or update logos in to the client display. Please help.
thanks
Thomas, Etix.com
@Thomas,
@
Could you please go through this checklist quickly so we can rule out common issues 1 | Troubleshooting the Salient Theme (Website not working correctly).
Best.
Salient Support Team
did it, no results.
br
t
Hey Again,
Please create a new Private ticket with your login credentials so we can take a look.
Bes.t
Salient Support Team