Okay
  Public Ticket #826413
I can't use visual compose
Closed

Comments

  • Julian started the conversation

    Hi There,


    I am trying to update our website using the visual composer feature but whenever I select an element nothing happens. I see no response from the page at all. I have tried in both Firefox and Explorer

    I was not the initial person to install this theme (they have left the business) so I cannot access the website to see if it has anything to do with needing an update.

  •  8,994
    Tahir replied

    Hey ,

    We just released Salient 7.0.9 with the Woocommerce 2.6.1 Product layout Fix as well as other numerous bug fixes, See changelog : http://themenectar.com/changelogs/salient.html .

    If you've already installed Salient VC 4.9.2 or earlier you'll need to delete it and update to 4.11.2 as well .

    Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Also see Visual Composer update instructions in here: https://themenectar.ticksy.com/article/5182/ .
    Best.


    ThemeNectar Support Team