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  Public Ticket #831997
Nectar shortcodes do not work
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  • Oiver started the conversation

    Hi, I recently updated on Salient Version: 7.0.9. Now all the used shortcodes type icon are not working any more or are not available any more. What can I do to fix it?

    Thanx for your help

    Cheers Oliver

  •  9,030
    Tahir replied

    Hey ,

    Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ .

    Best.


    ThemeNectar Support Team 

  • Osamah replied

    Oliver, did you manage to fix the problem? If yes, how did you do it. Some of my icons show as boxes (for example, social icons with visual composer) and I can't get them to work.

    Cheers.

  •  9,030
    Tahir replied

    @Osamah ,

    We just released Salient 7.0.9 with the Woocommerce 2.6.1 Product layout Fix as well as other numerous bug fixes, See changelog : http://themenectar.com/changelogs/salient.html .

    If you've already installed Salient VC 4.9.2 or earlier you'll need to delete it and update to 4.11.2 as well .

    Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Also see Visual Composer update instructions in here: https://themenectar.ticksy.com/article/5182/ .
    Best.


    ThemeNectar Support Team 

  • Ilya replied

    I was update everything possible.  Salient 7.0.9. VC 4.11.2. BUT Nectar shortcodes don't work. See attachment please. 

  •  9,030
    Tahir replied
    Hey Again, Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time. Best.


    ThemeNectar Support Team