The last few days I have been having a handfull of issues with Salient.
It started earlier in the week with my webpage taking extremely long to load on mobile. Now after I updated wordpress to 4.5.2 and updated salient to the most recent version certain elements on my screen wont appear when browsing from google chrome, and I still have issues on mobile. Spoke to godaddy and they said it may have to do with my php version, which i updated to 5.6 now.
Salient 7.5.02 is now available for Download on the Themeforest Download Page , Visual Composer has also been Updated to Version 4.12.
If you're upgrading from Salient VC 4.9.2, you'll need to delete the plugin from your plugins section in the WordPress admin panel before installing the current version (4.12) in Appearance > Install Plugins - This is necessary due to a bug in the Salient VC 4.9.2 which prevents regular updating.
I have updated my website as provided in the below instructions but there are still major issues with the website in terms of not showing updated information on my home page/other landing pages, longer load times and major issues when loading to mobile. I need to fix these updates ASAP as we are getting web visits each day with errors on our page. Please advise on what steps I can take.
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
The last few days I have been having a handfull of issues with Salient.
It started earlier in the week with my webpage taking extremely long to load on mobile. Now after I updated wordpress to 4.5.2 and updated salient to the most recent version certain elements on my screen wont appear when browsing from google chrome, and I still have issues on mobile. Spoke to godaddy and they said it may have to do with my php version, which i updated to 5.6 now.
Any insight?
Hey ,
Salient 7.5.02 is now available for Download on the Themeforest Download Page , Visual Composer has also been Updated to Version 4.12.
If you're upgrading from Salient VC 4.9.2, you'll need to delete the plugin from your plugins section in the WordPress admin panel before installing the current version (4.12) in Appearance > Install Plugins - This is necessary due to a bug in the Salient VC 4.9.2 which prevents regular updating.
To get a list of Bug Fixes and new Feature addons in the Latest Theme update, the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .
Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Visual Composer update instructions can be viewed here : https://themenectar.ticksy.com/article/5182/ .
Best.
ThemeNectar Support Team
Hello Tahir,
I have updated my website as provided in the below instructions but there are still major issues with the website in terms of not showing updated information on my home page/other landing pages, longer load times and major issues when loading to mobile. I need to fix these updates ASAP as we are getting web visits each day with errors on our page. Please advise on what steps I can take.
Hey ,
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Also provide the FTP login details so we can check for server php errors: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ .
Moreveor please add in valid purchase code for further response.
Best.
ThemeNectar Support Team