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  Public Ticket #880566
Portfolio don't show page builder
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Comments

  •  2
    Inthanon started the conversation

    My site don't show page builder after updated wordpress V4.6, please help to fix.

    Thank you

  •  8,996
    Tahir replied

    Hey ,

    Salient 7.5.02 is now available for Download on the Themeforest Download Page , Visual Composer has also been Updated to Version 4.12

    If you're upgrading from Salient VC 4.9.2, you'll need to delete the plugin from your plugins section in the WordPress admin panel before installing the current version (4.12) in Appearance > Install Plugins - This is necessary due to a bug in the Salient VC 4.9.2 which prevents regular updating.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Visual Composer update instructions can be viewed here : https://themenectar.ticksy.com/article/5182/ .


    Best.


    ThemeNectar Support Team 

  •  2
    Raimonds replied

    updated the salient theme Salient 7.5.02 and updated wordpress 4.6. The visual builder is seen but not active.. i mean.. i want to choose an element but nothing is happening. Not working. Please help

  •  8,996
    Tahir replied

    @Raimonds,

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time. 

    Alternatively the issue can be fixed with any of the following approach, please follow them one by one:

    1) At first Increase the AutoSave Interval by adding the line in define( 'AUTOSAVE_INTERVAL', 160 ); // Seconds into wp-config.php file of your WordPress Directory, just above the /* That's all, stop editing! Happy blogging. */ line. Use 240, 300 etc if 160 doesn’t work.

    Reference: http://codex.wordpress.org/Editing_wp-config.php#Modify_AutoSave_Interval

    2)Increase the PHP Memory limit:

    a) Edit your wp-config.php file and enter the following:

    define('WP_MEMORY_LIMIT', '96M');

    WordPress memory can be different to the server – you need to set this regardless of server memory settings

    http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    b) If you have access to your PHP.ini file, change the line in PHP.ini If your line shows 32M try 64M:

    memory_limit = 64M ; Maximum amount of memory a script may consume (64MB)

    c) If you don’t have access to PHP.ini try adding this to an .htaccess file:


    php_value memory_limit 64M
    d) If none of the above works then talk to your host & ask them to increase it.

    Bes.t



    ThemeNectar Support Team