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  Public Ticket #896878
Visual Composer
Closed

Comments

  •  2
    Adam started the conversation

    Hi,

    I'm having an issue with visual composer on my site. the built in version is broken, i just get a loading gif and it never loads. I went ahead and purchased visual composer thinking it would fix it but i get an error code when i try to activate it:

    Fatal error: Cannot redeclare wpb_getImageBySize() (previously declared in /var/www/vhosts/flexcutech.com/httpdocs/wp-content/themes/cmcflex/wpbakery/js_composer/composer/lib/helpers.php:14) in /var/www/vhosts/flexcutech.com/httpdocs/wp-content/plugins/js_composer/include/helpers/helpers.php on line 114

    I've selected to disable VC from the options and renamed WPbakery folder to OLDwpbakery but then when i go my site i get an error 500 page.

    Any ideas?

  • [deleted] replied

    Hi,

    I'm having the same problem on my site.  I just get a loading gif and it never loads, so I tried to re install the plugin again.. and show this message

    Fatal error: Cannot redeclare wpb_getImageBySize() (previously declared in /home/pamellarolim/rolimex.com.br/wp-content/themes/salient/wpbakery/js_composer/composer/lib/helpers.php:15) in /home/pamellarolim/rolimex.com.br/wp-content/plugins/js_composer_salient/include/helpers/helpers.php on line 110

    I need help


  •  8,996
    Tahir replied

    Hey , 

    You need to Deactivate the WPBakery Visual Composer Plugin First and then Install the Salient Visual Composer that comes bundled with the Theme .


    Please see VC update instructions in here: https://themenectar.ticksy.com/article/5182/

    Thanks


    ThemeNectar Support Team 

  • [deleted] replied

    Hi, I tried.

    When I rename the folder 'wpbakery' it shows me an error: 

    Warning: require_once(/home/pamellarolim/rolimex.com.br/wp-admin): failed to open stream: No such file or directory in /home/pamellarolim/rolimex.com.br/wp-content/themes/salient/functions.php on line 674

    Fatal error: require_once(): Failed opening required '' (include_path='.:/usr/local/lib/php:/usr/local/php5/lib/pear') in /home/pamellarolim/rolimex.com.br/wp-content/themes/salient/functions.php on line 674

    What should I do?

    Thanks

  •  8,996
    Tahir replied

    Hey Again,

    Please update the Theme First to the Latest Version and Then Update the Plugin .

    Salient 7.5.02 is now available for Download on the Themeforest Download Page , Visual Composer has also been Updated to Version 4.12

    If you're upgrading from Salient VC 4.9.2, you'll need to delete the plugin from your plugins section in the WordPress admin panel before installing the current version (4.12) in Appearance > Install Plugins - This is necessary due to a bug in the Salient VC 4.9.2 which prevents regular updating.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Visual Composer update instructions can be viewed here : https://themenectar.ticksy.com/article/5182/ .


    Best.


    ThemeNectar Support Team