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  Public Ticket #898114
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  • Marta started the conversation

    Hello

    I have updated the template, and it does not look good in mobile. The slider and the menu looks good:

    http://onubaworkformacion.com/

  •  8,996
    Tahir replied

    Hey Marta,
    You seem to be using Salient Theme version 6.0.6 . Please update to Latest Theme Version and Latest Visual Composer.

    Salient 7.5.02 is now available for Download on the Themeforest Download Page , Visual Composer has also been Updated to Version 4.12

    If you're upgrading from Salient VC 4.9.2, you'll need to delete the plugin from your plugins section in the WordPress admin panel before installing the current version (4.12) in Appearance > Install Plugins - This is necessary due to a bug in the Salient VC 4.9.2 which prevents regular updating.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Visual Composer update instructions can be viewed here : https://themenectar.ticksy.com/article/5182/ .


    Best.


    ThemeNectar Support Team 

  • Marta replied

    Hello!

    I upgraded to the latest version and does not work the menu, the slider and looks good, but the menu no.

    What can be?

    onubawork.com


  •  8,996
    Tahir replied

    Hey Again,
    If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.

    Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Thanks


    ThemeNectar Support Team 

  •  8,996
    Tahir replied

    Hey Again,

    What about the Menu is not working ?. I can link to other pages perfectly .

    Be.st


    ThemeNectar Support Team 

  • Marta replied

    In the mobile version, when you give the menu of moves to the left (the menu) and not seen.

    regards

  •  8,996
    Tahir replied

    Hey Again,

    You seem to be using the Home Slider Page Template that is causing the Issue . Could you please switch to the Default Page Template and check . Also use the Nectar Slider instead of the Home Slider if chagning the Page Template fixes it. 

    Bes.t


    ThemeNectar Support Team 

  • Marta replied

    One step in the Home, I put as the default template, and without home, and I still going wrong ...

  •  8,996
    Tahir replied

    Hey Again,
    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.


    Also allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url. 


    Best.


    ThemeNectar Support Team