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  Public Ticket #911165
Visual Composer issue
Closed

Comments

  •  2
    Mickael started the conversation

    Hi,

    I experienced last few weeks an issue with Salient Child and Salient them using Visual Composer. For some reason, this integrated plugin does not work anymore and I'm unable to simply modify a page of my web site.

    Here the version information of the Salient Child and Salient them I'm using:

    Salient ChildVersion : 1.00.0

    Par Modeewine

    SalientVersion : 5.0

    Par ThemeNectar

    Thanks to get back to me if you can help,

    Regards,


    By the way, If I'm using the Salient theme only, it still doesn't work...

  •  9,648
    Tahir replied

    Hey Mickael,

    You will need to update both the Theme and the VC Plugin for it work . 

    Salient 7.5.02 is now available for Download on the Themeforest Download Page , Visual Composer has also been Updated to Version 4.12

    If you're upgrading from Salient VC 4.9.2, you'll need to delete the plugin from your plugins section in the WordPress admin panel before installing the current version (4.12) in Appearance > Install Plugins - This is necessary due to a bug in the Salient VC 4.9.2 which prevents regular updating.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Visual Composer update instructions can be viewed here : https://themenectar.ticksy.com/article/5182/ .


    Best.


     Salient Support Team


  •  2
    Mickael replied

    Hello Tahir,

    Does this mean we need to pay again for the update of Salient theme? I'm quite confused...

    Thanks

  •  9,648
    Tahir replied

    Hey Again,

    No the Update is available in the Download Section at Themeforest . Simply Login to your Themeforest account , Download the Theme files and update. 

    Thanks 


     Salient Support Team