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  Public Ticket #922841
missing visual composer elements
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  •  1
    Buro 86 started the conversation

    Dear, 

    I don't know why, but I think I am missing some visual composer elements in my theme. I Think it's related to importing a demo version or not. Is it possible when starting from a clean install, not all the VC components are standard available?

    The "button" element is something that's missing, and hardly needed...

    On the attached screen, I am running both the latest Salient versions!

    I found another topic related to this, telling to switch from theme, but that doesn't help. How can we get those missing elements?

    ( Button, image with hotspot, etc. )

    Thank your for a quick support!

     

  •  1
    Buro 86 replied

    Ok, I just noticed the latest Salient version is not yet available via Themeforest?

    That's the reason why it's not showing up everything.

    Solved!


  •  8,996
    Tahir replied

    Hey Buro,

    Salient 7.5.02 is now available for Download on the Themeforest Download Page , Visual Composer has also been Updated to Version 4.12

    If you're upgrading from Salient VC 4.9.2, you'll need to delete the plugin from your plugins section in the WordPress admin panel before installing the current version (4.12) in Appearance > Install Plugins - This is necessary due to a bug in the Salient VC 4.9.2 which prevents regular updating.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Visual Composer update instructions can be viewed here : https://themenectar.ticksy.com/article/5182/ .


    Best.


    ThemeNectar Support Team 

  •  1
    Buro 86 replied

    Dear Tahir, 

    Thank you for your answer, I thought everything was fine, but now I notice Visual composer gets stuck, won't save my changes after updating a page. I did as recommended and deleted the 4.9.2 version first, then installed the 4.12. This is actually a problem that has occured on other themes too. Enabling front-end will work to avoid this bug, but in the back-end editor the problem stays, and of course needs to be solved too.

    After hitting the save button, the visual composer dialog stays open instead of closing, this is the first notice that something is wrong.

    Any suggestions on this?

    Thanks, bytheway Superb theme!


  •  8,996
    Tahir replied

    Hey Again,

    You need to update to the Salient Visual Composer and not the WPBakery Visual Composer and the Theme as well to 7.5.02 to fix that issue. 

    Update the theme by following this guide: https://themenectar.ticksy.com/article/3218/ . Visual Composer update instructions can be viewed here : https://themenectar.ticksy.com/article/5182/ .


    Best.


    ThemeNectar Support Team 

  •  1
    Buro 86 replied

    Sorry to bother you again Tahir, 

    But I am running the latest version as shown in the enclosed screen.

    The problem still occurs.

    If it's ok, can I upload the site to an online version, and send you the login credentials private?

    Thanks

  •  8,996
    Tahir replied

    Hey Again,

    Yes please upload the site and provide wp-admin login details. Ill take a Look on Monday . Have a Nice Weekend. 

    Thanks 


    ThemeNectar Support Team 

  •   Buro 86 replied privately
  •  1
    Buro 86 replied

    Dear Tahir,

    Sorry I already removed the online version and I'm trying to work locally again.
    The error when using Salient visual composer 4.12 in Salient 7.5.02 is shown in the enlosed screen.

    Did you already see something like this?

    Thanks for any help!

  •  1
    Buro 86 replied

    OK JUST SOLVED IT --> https://wp-types.com/forums/topic/types-2-0-1-update-conflict-with-visual-composer/

    IT's uncompatible with theTOOLSET TYPES plugin!  Deactivating this will make everything work again as it shold!

    Grtz!