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Public Tickets

Ovanes Ovanessian Version 7 Closed   Salient - Responsive Multi-Purpose Theme   Updated February 12, 2016 at 6:55pm   14 Most recent comment from Tahir :Hey Again,Please create a private ticket with your login credentials so we can have a look. Also please note that If you have multiple Third party plugin on the site they would also cause a load on yo ... Kevin Cash Sub Menu Not StickingClosed   Salient - Responsive Multi-Purpose Theme   Updated February 12, 2016 at 6:28pm   6 Most recent comment from Kevin Cash:So strange, I had tried this several times before. But after trying it one more time, it's working!Thanks for you help!Cheers!Kevin Mogens Kristoffersen Full Screen RowsClosed   Salient - Responsive Multi-Purpose Theme   Updated February 12, 2016 at 11:58am   3 Most recent comment from Mogens Kristoffersen:Okay - too bad since I've used the option in other themes... But I look forward to see this feature in a future update :) cecilias_enigma Modify Blog pageClosed   Salient - Responsive Multi-Purpose Theme   Updated February 12, 2016 at 2:41am   2 Most recent comment from cecilias_enigma:Now sorted... please close the ticket :) Sarunas Daugirdas Video Portfolio Tablet/Mobile IssueClosed   Salient - Responsive Multi-Purpose Theme   Updated February 12, 2016 at 2:38am   5 Most recent comment from Sarunas Daugirdas:OK, great!That works :) Rafael Single PageClosed   Salient - Responsive Multi-Purpose Theme   Updated February 12, 2016 at 1:35am   3 Most recent comment from Rafael:Perfect ! thanks So Much ! marcello seo problemClosed   Salient - Responsive Multi-Purpose Theme   Updated February 11, 2016 at 11:30pm   3 Most recent comment from Tahir :Hey ,Try using Yoast Seo Plugin instead of manually editing html .Best. Pieter How to change the BACS payment gateway from on-hold to processingClosed   Salient - Responsive Multi-Purpose Theme   Updated February 11, 2016 at 9:33pm   2 Most recent comment from Tahir :Hey ,I dont see this possible at the moment without custom work. Please consider hiring a freelancer over at Envato Studio for these Theme customizations as they are not provided as Support: http://th ... Matthew Website Not ResolvingClosed   Salient - Responsive Multi-Purpose Theme   Updated February 11, 2016 at 9:32pm   3 Most recent comment from Tahir :Hey ,Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ . Best. Collin Robert Mobile IssueClosed   Salient - Responsive Multi-Purpose Theme   Updated February 11, 2016 at 9:32pm   2 Most recent comment from Tahir :Hey! Please try using the Flexible Slider Height option in Nectar Slider. Also when using the flexible slider height option you have to enter the slider height based on how big your images would ... Leo Slider buttons only appear on mobile devices Closed   Salient - Responsive Multi-Purpose Theme   Updated February 11, 2016 at 9:31pm   7 Most recent comment from Tahir :Hey,Yes please build the page using VC only and add the Text or Shortcode in a Text Block Page Element. Best. M is Good Loading with CloudFlare / Gray ScreenClosed   Salient - Responsive Multi-Purpose Theme   Updated February 11, 2016 at 6:30pm   4 Most recent comment from M is Good:Olnhausen -I reached out to Cloudflare - their support is fantastic. I was using the 'rocketloader', which is in beta, and that was causing the issues. I disabled this, and the site works great!J jordan stambaugh Site Broken iPhone SafariClosed   Salient - Responsive Multi-Purpose Theme   Updated February 10, 2016 at 11:25pm   2 Most recent comment from Tahir :Hey ,If you have Theme version 7.0.6 and you've already installed Salient VC 4.9.2 you'll need to delete it and reinstall it to get some of the fixes, See changelog : http://themenectar.com/changelogs ... Agostinho Serra Serra Separator with textClosed   Salient - Responsive Multi-Purpose Theme   Updated February 10, 2016 at 10:50pm   9 Most recent comment from Tahir :Hey Again,Did you delete the VC Plugin and reinstall it ? .If you've already installed Salient VC 4.9.2 you'll need to delete it and reinstall it to get some of the fixes, See changelog : http://theme ... Jonathan Ziegler Google Map redClosed   Salient - Responsive Multi-Purpose Theme   Updated February 10, 2016 at 10:03pm   6 Most recent comment from Jose Marques:There are a solution for this?I have the same problem...Thank You