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Public Tickets

Jac Error   General   Updated 2 days ago   3 Most recent comment from Judith Olango:Hi Jac,Thanks for writing to us.I would suggest you downgrade your PHP to version 7.4 and see whether that works. You can downgrade with the help of your host provider.Please let us know how this goes ... lemonncake remove dynamic style sheet   General   Updated 3 days ago   2 Most recent comment from Tahir :Hey Again,Try adjusting these: Thanks. AndreasBartel1010 Problem with mobile Header   General   Updated 3 days ago   2 Most recent comment from Andrew Cooke:Hi Andreas, Thank you for reaching out to us. I can't seem to replicate this error from our end. Please let us know what device and browser you're using so we can look into this for you. We ... Maagnat Disable redirection to the top of the page   General   Updated 4 days ago   7 Most recent comment from ThemeNectar:Hey Maagnat, That's not an option that is causing that behavior. The default pagination offered by default in WooCommerce loads a new page with the updated query to select the set of products tha ... Maagnat Updating the theme against WooCommerce   General   Updated 5 days ago   4 Most recent comment from Andrew Cooke:Hi Maagnat,Thank you for reaching out to us.A new release was made today v16.3.1. You can see the same in the changelogs https://themenectar.com/changelogs/salient.html.I hoe this helps.Thanks, Rick Space between image and text   General   Updated 5 days ago   12 Most recent comment from Judith Olango:Hello Rick,Thanks for writing back.Please check it out now. We adjusted the css here :I truly hope this proves helpful for you. Should you have any further questions or encounter any difficulties alon ... Jac Facebook icon   General   Updated 1 week ago   13 Most recent comment from Judith Olango:Hello Jac, Thanks for writing back. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Salie ... Jac Problem with gillion theme   General   Updated 1 week ago   2 Most recent comment from Andrew Cooke:Hi Jac,Thank you for reaching out to us.Please note that you have contacted the Salient support. I recommend reaching out to the Gillion team to look into these issues and assist.Best regards, philat101 Salient Core   General   Updated 1 week ago   4 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.I am afraid,  the license only supports a single domain at a time, you cannot have it on multiple domains. Should you have any further questions or encounter any di ... Jac Phone icon   General   Updated 2 weeks ago   2 Most recent comment from Judith Olango:Hi Jac,Thanks for writing to us. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Salient ... Jac Icons   General   Updated 2 weeks ago   12 Most recent comment from Andrew Cooke:Hi Jac,Thank you for getting back to us.I'm happy that we could assist you! If you've enjoyed Salient, be sure to check out Nectarblocks, our latest innovation for building websites visuall ... Jac Button fancy box   General   Updated 2 weeks ago   3 Most recent comment from Andrew Cooke:Hi Jac,Thank you for getting back to us.You can try adding custom HTML to add a button to the Fancy Box. It would look something like this: Test Span Cheers Try this and let us know how it goes.Thank ... Dominik Remove the Back to Overview Button from our Blog   General   Updated 2 weeks ago   4 Most recent comment from Andrew Cooke:Hi Dominik,I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. Your feedback is valuable to us and greatl ... Rick matching graphic size to text box   General   Updated 3 weeks ago   3 Most recent comment from Judith Olango:Hello Rick,Thanks for writing to us. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Sali ... Diana Santos Self Hosted Video Player doesn´t work with Iphone devices   General   Updated 3 weeks ago   9 Most recent comment from Judith Olango:Hello Mamba,Thanks for writing to us.To streamline our communication and ensure the timely resolution of all your inquiries, we kindly request that you open a new ticket for the new set of queries you ...