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Public Tickets

Moha Post Loop Builder   General   Updated 6 hours ago   3 Most recent comment from Moha:Hey Tahir,I checked the link you sent (thanks!), but I couldn't find specific information about changing the date position in the Post Loop Builder element. The documentation seems focused on ove ... Ilona Hanna Szőcs blurry woocommerce product image   General   Updated 2 days ago   3 Most recent comment from Ilona Hanna Szőcs:Hello Judith!Thanks so much for the help, I thought the theme setting was overwriting it, but it turned out to be the WooCommerce setting. Thanks again!Hanna Debbie Kemp code for social media   General   Updated 2 days ago   3 Most recent comment from Debbie Kemp:Thank you Andrew :-) Sarah Side Bar on Pages   General   Updated 1 week ago   8 Most recent comment from Judith Olango:Hello Sarah,I'm delighted that we could help you out! If you haven't already, would you mind taking a moment to share your experience by leaving a review on ThemeForest? Your feedback means ... Jac off canvas right   General   Updated 1 week ago   6 Most recent comment from Jac:Yeah it was. Thanks Jac square map   General   Updated 1 week ago   2 Most recent comment from Tahir :Hey Again,The Map will take the Height and Width of the Container Column it is place in therefore you can adjust the Padding using the Column Controls to adjust it: https://themenectar.com/docs/salie ... Tim Blog preview text   General   Updated 1 week ago   4 Most recent comment from Andrew Cooke:Hi Tim,Great I'm glad we could assist. Feel free to open another ticket if you have any other issues.Thanks, Jac button sizeClosed   General   Updated 1 week ago   17 Most recent comment from Jac:Thank you! margobowie Theme compatibility   General   Updated 2 weeks ago   10 Most recent comment from Andrew Cooke:Hi Margo,Thank you for getting back to us.I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. Your feedba ... dima_amid12 Off-canvas menu   General   Updated 2 weeks ago   2 Most recent comment from ThemeNectar:Hey, You can make that change by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab: @media only screen and (min-wi ... Jac Problem with off canvas menuClosed   General   Updated 2 weeks ago   2 Most recent comment from Tahir :Hey Again,Try adjusting the font size in here :Thanks. FD2016 CCS-Box   General   Updated 2 weeks ago   4 Most recent comment from Andrew Cooke:Hi Marco,Thank you for getting back to us.Yes, the value has no effect since this is a placeholder. You can change the setting by adding the value you want in place of the placeholder. So you can add ... FD2016 Menu l One level > second level   General   Updated 2 weeks ago   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.Please refer to this guide to help create a multi-level menu : https://docs.presscustomizr.com/article/204-how-to-create-multilevel-hierarchical-menus-in-wordpressAl ... Nimesh Regrading cut from top corner   General   Updated 2 weeks ago   2 Most recent comment from Andrew Cooke:Hi Nimesh,Thank you for reaching out to us. Unfortunately, we currently don't have a way to add cuts on the top of the corner as requested. You would have to add custom CSS to add this feature to ... Krystian Wenta Problem with parent pages   General   Updated 2 weeks ago   6 Most recent comment from Andrew Cooke:Hi Krystian, Thank you for getting back to us. In this case, permalinks that is, you can not use /%portfolio%/ as it is not a defined structure tag by WordPress and hence why you keep getting the 404 ...