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Public Tickets

FD2016 change colors menuClosed   General   Updated April 17, 2024 at 10:13am   6 Most recent comment from Andrew Cooke:Hi again,Thank you for getting back to us.Great! Glad we could be of assistance.All the best as you continue with your project.Best wishes, Boba How to Enable authors drop-downClosed   General   Updated April 15, 2024 at 5:56pm   3 Most recent comment from Judith Olango:Hello Boba,Thanks for writing to us. Unfortunately, we currently don't have a way to switch authors for a Portfolio post type This would require some extensive customization which I'm afraid ... sorn portfolio navigation at top and bottomClosed   General   Updated April 15, 2024 at 11:43am   4 Most recent comment from Tahir :Hey Again,I am afraid there is no such option to show them both on top and bottom. Have added it to the wishlist.  Thanks. Archies Unable to load the page on frontend editorClosed   General   Updated April 15, 2024 at 7:25am   4 Most recent comment from Tahir :Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and ... Tiana Embed a postcode checkerClosed   General   Updated April 15, 2024 at 4:06am   2 Most recent comment from Judith Olango:Hello Tiana,Thanks for writing to us.In troubleshooting the issue you've encountered, conflicts between plugins can sometimes lead to unexpected behavior. To identify the root cause, we recommend ... FD2016 View. Mobile desktopClosed   General   Updated April 12, 2024 at 7:28am   3 Most recent comment from FD2016:Thank you! Boba Single Portfolio CustomizationsClosed   General   Updated April 11, 2024 at 4:03am   8 Most recent comment from Judith Olango:Hello Boba,Thanks for writing back. Unfortunately, we currently don't have a way to adjust the toggle to open from left to right This would require some extensive customization which I'm afr ... james breeding Salient Child Theme & WooCommerce CheckoutClosed   General   Updated April 10, 2024 at 4:26am   2 Most recent comment from Judith Olango:Hello James,Thanks for writing to us.Try also switching to another theme, such as Twenty-Twenty-three, which can help determine whether the problem is related to the Salient theme itself. If the issu ... FD2016 how can you switch off the comment function on WP?Closed   General   Updated April 8, 2024 at 10:35am   4 Most recent comment from Andrew Cooke:Hi again,Thank you for getting back to us.Do you still see the comments from your end? I can't seem to access any of your blog pages to check this out.Could you share the link so we can check th ... xyzdekim Importing a demo without deleting the existing oneClosed   General   Updated April 7, 2024 at 3:39pm   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.I am afraid you are not able to add a another demo when there is an existing as the content with get mixed up, however you can use our pre-built templates to create i ... FD2016 Text FormatClosed   General   Updated April 7, 2024 at 3:18pm   4 Most recent comment from Judith Olango:Hello there,You're welcome.I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. Your feedback is val ... Jimena place a Call to action bar on the top of every one of your pages.Closed   General   Updated April 4, 2024 at 11:06am   2 Most recent comment from Tahir :Hey Jimena ,I am afraid there is no such option to move it at the top.You can turn it off and use a Global Section instead: https://themenectar.com/docs/salient/page-builder-global-sections/ .Also ... Alex Not working TabsClosed   General   Updated April 1, 2024 at 6:51pm   9 Most recent comment from Judith Olango:Hi Alex,You're welcome.I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. Your feedback is valuabl ... Nimesh Regarding post header not showingClosed   General   Updated March 29, 2024 at 11:54am   2 Most recent comment from Tahir :Hey Again,Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url. Tha ... FD2016 Columns Centre MiddleClosed   General   Updated March 28, 2024 at 4:14pm   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.We've already responded to this query on the previous ticket you shared. In the meantime should you have any further questions or encounter any issues, please d ...