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Public Tickets

Diana Santos Self Hosted Video Player doesn´t work with Iphone devicesClosed   General   Updated July 4, 2024 at 5:46am   9 Most recent comment from Judith Olango:Hello Mamba,Thanks for writing to us.To streamline our communication and ensure the timely resolution of all your inquiries, we kindly request that you open a new ticket for the new set of queries you ... Tom van der Beek Add nectar love button to individual imageClosed   General   Updated July 3, 2024 at 5:19am   2 Most recent comment from Judith Olango:Hello Tom,Thanks for writing to us.I am afraid we don't have this option at the moment or a way to add the love button on lightbox on image gallery. This would require some extensive customizatio ... emanuelerepola header opacityClosed   General   Updated June 27, 2024 at 3:50pm   2 Most recent comment from Andrew Cooke:Hi Emanuel,Thank you for reaching out to us. Unfortunately, we currently don't have a way to add this to the theme. This would require some extensive customization which I'm afraid we are n ... Archies Malware Found In ThemeClosed   General   Updated June 27, 2024 at 5:29am   6 Most recent comment from Judith Olango:Hello Archies,Thanks for writing back.Does this happen when you switch to a WP default theme such as the Twenty Twenty theme?If it persists then this is not a Salient issue, if it does, kindly provid ... Brandon Pull blog feed from specific authorClosed   General   Updated June 26, 2024 at 5:28pm   6 Most recent comment from Judith Olango:Hi Brandon,Thanks for writing back.I am afraid we only have categories to filter the posts, we don't have the author option. However we've taken note of this as a feature request.Should you ... Jonas Replace all Visual composer shortcodes [vc_single_image] with img src insteadClosed   General   Updated June 26, 2024 at 5:26pm   8 Most recent comment from Judith Olango:Hello @ajumbra,Thanks for writing to us.To streamline our communication and ensure the timely resolution of all your inquiries, we kindly request that you open a new ticket for the new set of queries ... b7games Menu ItemClosed   General   Updated June 26, 2024 at 5:17pm   2 Most recent comment from Judith Olango:Hello there,Thanks for writing to us.Please select any of the header layouts :I truly hope this proves helpful for you. Should you have any further questions or encounter any difficulties along the wa ... Gökhan Atik salient architect themeClosed   General   Updated June 26, 2024 at 4:35am   6 Most recent comment from Tahir :Hey Again,Please view https://themenectar.com/docs/salient/page-builder-global-sections/ . You an adjust in there. Thanks. Rick Where to find one's registration information after purchasing SalientClosed   General   Updated June 26, 2024 at 4:02am   11 Most recent comment from Tahir :Hey Again,Please contact "[email protected]" as they can check all transactions for those emails and guide you further.  Thanks. aschneider Local File InclusionClosed   General   Updated June 21, 2024 at 6:03am   2 Most recent comment from Judith Olango:Hello Aschneider,Thanks for writing to us.The current Salient core version is 2.0.9 You seem to be having an older version, please update your Salient theme using this guide: https://themenectar.com ... Jakub global section displayClosed   General   Updated June 20, 2024 at 10:59am   10 Most recent comment from Tahir :No Worries, let us know when you need help. Enjoy your vacations Best  KEITH SCHEMBRI Switch of hosting and restore of Salient purchaseClosed   General   Updated June 18, 2024 at 3:36pm   4 Most recent comment from Tahir :Hey Again,You are likely missing a step. Please go through: https://www.wpbeginner.com/beginners-guide/ultimate-wordpress-migration-guide/ and let us know. Thanks Dominic Richards Yoast BreadcrumbsClosed   General   Updated June 18, 2024 at 6:27am   2 Most recent comment from Andrew Cooke:Hi Dominic,Thank you for reaching out to us.Please refer to this article for more information:https://yoast.com/help/implement-wordpress-seo-breadcrumbs/.I hope this helps.Kind regards, Bryan Zee I have a problem on my client's website using SalientClosed   General   Updated June 13, 2024 at 1:23pm   12 Most recent comment from Andrew Cooke:Hi Bryan,Thank you for reaching out to us.The theme does not handle any account and licensing issues. I would recommend contacting the Envato/ThemeForest team to assist with the account retrieval.My a ... Jac Fancy box middle textClosed   General   Updated June 11, 2024 at 5:52pm   4 Most recent comment from Judith Olango:Hi Jac,Thanks for writing back.You can add this css as well: .nectar-fancy-box[data-style=image_above_text_underline] .text {    padding: 30px 0% 0 0;}I truly hope this proves helpful for you. Shoul ...