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Public Tickets

Jac button sizeClosed   General   Updated May 13, 2024 at 6:39pm   17 Most recent comment from Jac:Thank you! margobowie Theme compatibilityClosed   General   Updated May 11, 2024 at 7:11am   10 Most recent comment from Andrew Cooke:Hi Margo,Thank you for getting back to us.I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. Your feedba ... dima_amid12 Off-canvas menuClosed   General   Updated May 11, 2024 at 12:33am   2 Most recent comment from ThemeNectar:Hey, You can make that change by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab: @media only screen and (min-wi ... Jac Problem with off canvas menuClosed   General   Updated May 9, 2024 at 3:11pm   2 Most recent comment from Tahir :Hey Again,Try adjusting the font size in here :Thanks. FD2016 CCS-BoxClosed   General   Updated May 9, 2024 at 2:25pm   4 Most recent comment from Andrew Cooke:Hi Marco,Thank you for getting back to us.Yes, the value has no effect since this is a placeholder. You can change the setting by adding the value you want in place of the placeholder. So you can add ... FD2016 Menu l One level > second levelClosed   General   Updated May 8, 2024 at 4:38pm   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.Please refer to this guide to help create a multi-level menu : https://docs.presscustomizr.com/article/204-how-to-create-multilevel-hierarchical-menus-in-wordpressAl ... Nimesh Regrading cut from top cornerClosed   General   Updated May 8, 2024 at 6:46am   2 Most recent comment from Andrew Cooke:Hi Nimesh,Thank you for reaching out to us. Unfortunately, we currently don't have a way to add cuts on the top of the corner as requested. You would have to add custom CSS to add this feature to ... Krystian Wenta Problem with parent pagesClosed   General   Updated May 8, 2024 at 5:21am   6 Most recent comment from Andrew Cooke:Hi Krystian, Thank you for getting back to us. In this case, permalinks that is, you can not use /%portfolio%/ as it is not a defined structure tag by WordPress and hence why you keep getting the 404 ... alberteck Custom "Related Posts Title Text"Closed   General   Updated May 6, 2024 at 11:34am   7 Most recent comment from Tahir :@fedegbatista  , Please create a new ticket with your login credentials so we can take a look. Thanks form_yami portfolioClosed   General   Updated May 3, 2024 at 6:39am   2 Most recent comment from Andrew Cooke:Hi there,Thank you for getting back to us.Could you please clarify what you mean by "I want to use two portfolio thumbnail pages"? Do you mean that you want to have two different pages that showcase y ... Allison Henderson Salient Menus - Off CanvasClosed   General   Updated May 1, 2024 at 2:08pm   5 Most recent comment from Andrew Cooke:Hi Allison,Thank you for reaching out to us. Could you allow us to log in to your website's backend dashboard so we can check on this for you more? We are gonna need the username and password of ... thomystrass Optimal image sizes for backgroundClosed   General   Updated April 30, 2024 at 6:00am   2 Most recent comment from Judith Olango:Hello there,Thanks for writing to usThis guide is able to help modify images: https://themenectar.com/docs/salient/modify-image-sizes/Also yes, you can upload an image on desktop which will be adapta ... benoitfouc33 Image alignement center not workingClosed   General   Updated April 29, 2024 at 2:07pm   7 Most recent comment from benoitfouc33:Oh nice ! I never use this feature before ahahahthank you it's perfect Tracey Highlighting text in off canvas (mobile) optionClosed   General   Updated April 25, 2024 at 12:56pm   2 Most recent comment from Andrew Cooke:Hi Tracey,Thank you for reaching out to us.Try enabling this option in the Salient Menu Options and see if this works for you.Try this and let us know how it goes.Kind regards, mcasner Salient - Proceed to Checkout buttonClosed   General   Updated April 24, 2024 at 6:00am   3 Most recent comment from Judith Olango:Hi there, Thanks for writing to us. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Salie ...