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Public Tickets

Eric Achieving Row Overlay Design and / or Syncing Carousel & SliderClosed   General   Updated January 30, 2025 at 5:06am   10 Most recent comment from Tahir :Hey Again, Both pages have different html div structures which is why the blue box is not able to overlap the outer divs. This should help: https://developer.mozilla.org/en-US/docs/Web/CSS/CSS_positio ... Eric Off Canvas Menu Style / Site Logo RolloverClosed   General   Updated January 28, 2025 at 4:15pm   4 Most recent comment from Austin:Hi Eric, Thank you for getting back to us. Unfortunately, that is currently not possible with the theme. We appreciate your patience on this matter. Regards, fola247 Salient ThemeClosed   General   Updated January 25, 2025 at 8:12pm   4 Most recent comment from ThemeNectar:That issue occurs when your server's PHP settings are insufficient to upload the theme.zip file. You can verify the required settings in the documentation here: https://themenectar.com/docs/sali ... Eric Milestone AnimationClosed   General   Updated January 25, 2025 at 5:13pm   9 Most recent comment from Eric:Thank you Tahir...that worked great. Always appreciate the assistance! Pascolini Save a templateClosed   General   Updated January 24, 2025 at 10:45am   5 Most recent comment from Judith Olango:Hello Pascolini, Sure, please take your time and in case of any queries, please feel free to write to us. Best Regards. SamType40 Footer widgetClosed   General   Updated January 24, 2025 at 4:28am   10 Most recent comment from Judith Olango:Hello, I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. If you've enjoyed Salient, be sure to che ... Friso Heidinga Transparent header appears only on homeClosed   General   Updated January 23, 2025 at 5:20am   3 Most recent comment from Friso Heidinga:Yes, that worked! Thanks so much!! safcdigitalinnovation Change the Tablet BreakpointClosed   General   Updated January 21, 2025 at 8:14am   2 Most recent comment from Austin:Hi there, Thank you for getting in touch. We only offer the option to change the breakpoint for the mobile header as shown in this screenshot. I hope that helps. Cheers, Ruben Rekker Bug on icons on image gallery of a productClosed   General   Updated January 20, 2025 at 10:56am   6 Most recent comment from Ruben Rekker:Hi Judith and Tahir,I did disable all plugins and then turned them on one by one to see which one is causing the problem and you are right, it is the "Meow Gallery (Pro)" plugin that is causing the i ... mmgrouphosting Problem with responsibilityClosed   General   Updated January 20, 2025 at 3:14am   7 Most recent comment from Judith Olango:Hi there, Thanks for writing back..  To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials  (dashboard URL, username, pass ... Matthias Importing a demoClosed   General   Updated January 16, 2025 at 10:25pm   4 Most recent comment from Judith Olango:Hi Matthias, Thanks for writing back. This is because you are still using version 16, which I confirmed after inspecting your site: Right now we are in version 17.0.6 so you can update using this gui ... Emma Social linksClosed   General   Updated January 15, 2025 at 10:26am   2 Most recent comment from Austin:Hi Emma, Thank you for getting back to us. I will go ahead and close this ticket as it is a double ticket https://themenectar.ticksy.com/ticket/3801229/. Kind regards, marouan Issue with "Add User Account Button" Placement in Salient ThemeClosed   General   Updated January 10, 2025 at 7:17am   6 Most recent comment from Austin:Hi Marouan, Thank you for getting back to us. I'm glad we could assist and thank you for the suggestion.  Feel free to reach out to us if you have any other queries. Cheers, decybel Social icons on menuClosed   General   Updated January 7, 2025 at 2:32pm   5 Most recent comment from decybel:Tahir is great again :P decybel Cannot scroll down this page on WP bakeryClosed   General   Updated January 7, 2025 at 2:30pm   3 Most recent comment from decybel:Tahir, you're great!