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Public Tickets

Tim Furry Question about upgradingClosed   General   Updated October 7, 2024 at 1:51am   4 Most recent comment from Tahir :Hey Again, Yes, if you dont have access to the Themeforest Account that purchased the Salient Theme initially you will have to purchase a new license to get the new update.  This is a common issue an ... rba72 updating Salient Teme from 8 to the new one - getting error   General   Updated October 4, 2024 at 4:24am   4 Most recent comment from Judith Olango:Hi there, Thanks for writing back. To clear your cache, please refer to this guide: https://themenectar.ticksy.com/article/6226/ I really hope this proves helpful for you. If you have any more questio ... Dominik Building Modules for the WebsiteClosed   General   Updated October 2, 2024 at 11:13am   3 Most recent comment from Dominik:Okay, thanks for your replie. Kind regardsDominik Fionn Division Resizing for ResponsivenessClosed   General   Updated October 2, 2024 at 10:39am   8 Most recent comment from Tahir :You can increase the container width for the whole site in here: https://prnt.sc/_XyMT6VY1RvJ .  Best  djsoftmi Missing "Salient Studio Template Library" Button in WPBakery After Updates   General   Updated October 1, 2024 at 3:54pm   3 Most recent comment from djsoftmi:Dear Judith, Thank you so much for your prompt and helpful response. I followed the instructions provided via the link and was able to successfully enable the Salient Studio Template Library feature. ... Lucy Flip boxClosed   General   Updated October 1, 2024 at 2:33pm   2 Most recent comment from Tahir :Hey Again, I am afraid this is not currently possible without custom template level edits which I'm afraid we are not able to offer due to support scope limitations. However, we are partnered wi ... sungwuk815 tag order   General   Updated September 30, 2024 at 11:26am   2 Most recent comment from Noah Munene:Hi there, Thank you for reaching out to us, I trust you are keeping safe. Would you kindly share more details on the issue so that we can have a closer look? It seems like you missed to attach the scr ... SamType40 Footer widget   General   Updated September 25, 2024 at 3:17am   6 Most recent comment from Judith Olango:Hi there, Thanks for writing back. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Salien ... Eric Vertical Spacing between elementsClosed   General   Updated September 18, 2024 at 9:38pm   2 Most recent comment from Noah Munene:Hi Eric,Thank you for reaching out to us.I would suggest you edit the Row's margin settings rather than the column's as shown below.You can then adjust the margin accordingly. For example, ... Eric Tablet Responsive Adjustments - Portfolio and Image Gallery ColumnsClosed   General   Updated September 18, 2024 at 2:47pm   17 Most recent comment from Eric:Awesome...thx Andrew. Jac Background cropped... textClosed   General   Updated September 18, 2024 at 11:06am   2 Most recent comment from Tahir :Hey Again,Yes, I am afraid there is no option to hide it using the Salient Theme Options Panel as its loading from the youtube video wrapper. Thanks. mathews Salient WPForm button no CSSClosed   General   Updated September 18, 2024 at 4:30am   7 Most recent comment from mathews:Thank you Tahir, you've fixed the problem :) Marshall Pickard Aligning ButtonsClosed   General   Updated September 16, 2024 at 6:07pm   2 Most recent comment from Judith Olango:Hello Marshall,Thanks for writing to us. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to ... Seif Jafar Antoun 7 Signs You Need a Gearbox ReplacementClosed   General   Updated September 16, 2024 at 1:35pm   1 Most recent comment from Seif Jafar Antoun:Your car’s gearbox, or transmission, is one of its most critical components, ensuring smooth transitions between gears and the overall drivability of your vehicle. A faulty gearbox can lead to serio ... Lucy Theme/Plugin QuestionClosed   General   Updated September 16, 2024 at 1:34pm   2 Most recent comment from Andrew Cooke:Hi Lucy,Thank you for getting in touch.No, you do not need to purchase the WP Bakery visual builder plugin as the theme comes bundled with a customized WP Bakery visual builder.I hope that clarifies ...