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Public Tickets

Fatima Salient core is not upgrading to new versionClosed   General   Updated April 30, 2025 at 10:35am   2 Most recent comment from Tahir :Hey Fatima , Thanks for reaching out! . You need to first update to the Latest Salient Theme Version and then update the "Salient Core" and other bundled plugins. The current version of the theme is ... Eric No subtle zoom on Meta Overlaid Bio ModelClosed   General   Updated April 28, 2025 at 12:44pm   6 Most recent comment from Andrew Cooke:Hi Eric, Thank you for getting back to us. I'm glad we could assist. Feel free to reach out to us if you have any other queries. Kind regards, Eric CAROUSEL PAGINATION INDICATOR ALIGNMENT VERTICAL POSITIONClosed   General   Updated April 28, 2025 at 4:11am   4 Most recent comment from Judith Olango:Hello Eric, Thanks for writing back. Please adjust the dots position by adjusting this CSS: .flickity-page-dots { bottom: 4px !important; } I hope this proves helpful for you. If you have any more ... sioney VIDEO IPHONEClosed   General   Updated April 26, 2025 at 6:09am   2 Most recent comment from Tahir :Hey Again, Thanks for reaching out! .   - Only Self Hosted Videos will play on Mobile. - Make sure they are in 16:9 ratio for the mobile to render them correctly. -  Convert the videos and then add ... jon Base URL not editableClosed   General   Updated April 25, 2025 at 4:03am   2 Most recent comment from Judith Olango:Hi Jon, Thanks for writing back. Please head to Settings > Permalinks to make changes to your URL. I hope this proves helpful for you. If you have any more questions or run into any problems, please f ... Eric Vertical Element Spacing Sizing in CarouselClosed   General   Updated April 8, 2025 at 8:03am   11 Most recent comment from Eric:Works Perfect...THANK YOU TAHIR. Raul Post loop builder CarouselClosed   General   Updated April 1, 2025 at 3:42am   2 Most recent comment from Judith Olango:Hello Raul, Thanks for writing to us. We don't have autoplay option, however you can select the infinite loop: I hope this proves helpful for you. If you have any more questions or run into any ... itharfa;lak Are You Making These Common Mistakes with Your Car Aircon? Discover the Fixes!Closed   General   Updated March 24, 2025 at 9:25am   1 Most recent comment from itharfa;lak:A well-functioning car air conditioning system is essential for comfort, especially in hot climates. However, many car owners unknowingly make mistakes that affect the efficiency and longevity of thei ... Eric Lightbox Sizing from 3 column designClosed   General   Updated March 24, 2025 at 2:24am   17 Most recent comment from Judith Olango:Hello Eric, You're welcome.  If you have any more questions or run into any problems, please feel free to reach out. Best regards, Alex Tang Remove Author BioClosed   General   Updated March 19, 2025 at 8:07am   2 Most recent comment from Judith Olango:Hi Alex, Thanks for writing to us. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Salien ... CYCLE-marketing The issue of not being able to scroll down the page.Closed   General   Updated March 18, 2025 at 12:50pm   8 Most recent comment from Judith Olango:Hello there, I already shared a response on ticket #3840484. Kindly check it out to help us have seamless communication. I appreciate your understanding. Best Regards. Dion change logo on hoverClosed   General   Updated March 14, 2025 at 12:19pm   3 Most recent comment from Andrew Cooke:Hi Dion, Thank you for getting in touch. Unfortunately, out theme does not come with this feature. We appreciate your patience on this matter. Thanks, itharfa;lak Restore Your Car’s Shine with Expert Dent Repair in Abu DhabiClosed   General   Updated March 12, 2025 at 7:56am   1 Most recent comment from itharfa;lak:Driving in Abu Dhabi can sometimes result in unexpected dents and scratches, whether from tight parking spaces, minor collisions, or everyday wear and tear. While these imperfections may seem minor, t ... Vishal About a landing pageClosed   General   Updated March 10, 2025 at 1:24pm   2 Most recent comment from Andrew Cooke:Hi Vishal, Thank you for getting in touch. Please share your site URL so we can advise. Also kindly share more details about how you'd want us to assist as it is easier for us to advise with this ... Jennyhannigan WoocommerceClosed   General   Updated March 6, 2025 at 4:16pm   2 Most recent comment from Andrew Cooke:Hi Jenny, Thank you for getting in touch. You can customize WooCommerce as shown in our guide https://themenectar.com/docs/salient/theme-options/woocommerce/. Also, you can use the Page builder on the ...