Okay

Public Tickets

Ted After update the slider image duplicates multiple times   Salient - Responsive Multi-Purpose Theme   Updated 7 hours ago   2 Most recent comment from Ted:Issue resolved: I removed this line of code from the homepage "bg_image_animation="zoom-out-slow"" Adam Rotating WordsClosed   Salient - Responsive Multi-Purpose Theme   Updated 15 hours ago   3 Most recent comment from Ephraim:Hi Adam! Glad you figured this out! I'll go ahead and close this ticket for now. Should you have any further questions or need assistance along the way, please don’t hesitate to reach out. Best ... sehatanrikulu I can't remove/edit this "Hook"   Salient - Responsive Multi-Purpose Theme   Updated 15 hours ago   2 Most recent comment from Ephraim:Hello there! That red bar is a Global Section that has been "hooked" to appear at the top of your site. Here is exactly where to find and manage it: 1. The Global Sections Dashboard Instead of looking ... John Alderson Homepage background color   Salient - Responsive Multi-Purpose Theme   Updated 3 days ago   2 Most recent comment from Tahir :Hi John Alderson, Thanks for reaching out! . I believe you are referring to the Row Overlay Color which can be adjusting using the Page Builder: https://themenectar.com/docs/salient/page-builder-row/# ... hallo735 Footer Area Translate or Constumaice   Salient - Responsive Multi-Purpose Theme   Updated 5 days ago   2 Most recent comment from Tahir :Hi hallo735, Thanks for reaching out! . Please view https://themenectar.com/docs/salient/page-builder-global-sections/ . Best,   eddie81b4u fonts not working after migrating site?   Salient - Responsive Multi-Purpose Theme   Updated 6 days ago   2 Most recent comment from Ephraim:Hello Eddie! Thanks for writing in! It looks like you've hit a classic "URL mismatch" issue that often occurs during WordPress migrations. When you move from a staging URL to a live domain, the i ... sehatanrikulu I get this error in the console.   Salient - Responsive Multi-Purpose Theme   Updated 6 days ago   2 Most recent comment from Ephraim:Hello sehatanrikulu! The "500 Internal Server Error" on admin-ajax.php combined with the "Unexpected end of JSON input" means your server is essentially "choking" before it can process the demo data ... sehatanrikulu I can't install the demo   Salient - Responsive Multi-Purpose Theme   Updated 1 week ago   7 Most recent comment from Ephraim:Hello sehatanrikulu! Since the Salient > Dashboard menu is missing, you must use the Envato Market Plugin to create a secure bridge between your website and your ThemeForest account. Step 1: Install t ... Josée Tremblay Jumbo legacy button vs New button   Salient - Responsive Multi-Purpose Theme   Updated 2 weeks ago   4 Most recent comment from Ephraim:Hi Josée! Thanks for writing back! Can you kindly share your publicly available website URL for further inspection and investigation so that we can look into this?  Waiting for your response. Best, manavsuri111 Demo Not copying overClosed   Salient - Responsive Multi-Purpose Theme   Updated 2 weeks ago   4 Most recent comment from ThemeNectar:If the values are at or above the recommended settings, then a different error occurred during the import process. This should have been logged in your PHP error log. Could you please check that and l ... conduitcomms Conflict with All in One SEO   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   2 Most recent comment from Ephraim:Hi Katie, Thanks for reaching out! Please check for Browser Console Errors: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors as this could be a server security issue.  If ... comunicacion568 Changes to the blog page are not saved.Closed   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   4 Most recent comment from Ephraim:I’m glad we could assist you! If you haven’t already, we would greatly appreciate it if you could share your experience by leaving a review on ThemeForest. Your feedback is invaluable to us. Also, ... dean2222 ElementsClosed   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   5 Most recent comment from Ephraim:Hi Dean, Thanks for sharing the workaround! I'll go ahead and close this ticket for now. If you haven’t already, we would greatly appreciate it if you could share your experience by leaving a r ... Cameron I need to change the size of header for this portfolio project on mobile, but can seem to find it.Closed   Salient - Responsive Multi-Purpose Theme   Updated 3 weeks ago   8 Most recent comment from Tahir :I cant seem to view the code provided earlier in the page html source. See screenshot of how the code should work:   Please clear your cache using this guide: https://themenectar.ticksy.com/article/6 ... ecotechworldinc Salient 18.0.2 init.js invalid selector causes JS exception   Salient - Responsive Multi-Purpose Theme   Updated January 25, 2026 at 6:04am   2 Most recent comment from ThemeNectar:Hey ecotechworldinc,I've noted to implement that change. However, I can't replicate locally or in the live demo any JS errors for that selector, since jQuery does allow for a direct child se ...