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Public Tickets

sia34 Very Slow Editor   Salient - Responsive Multi-Purpose Theme   Updated December 3, 2025 at 11:34pm   2 Most recent comment from Pat:Hello Sia, Thank you for your loyalty to Salient! Since your other sites are running smoothly, this slowness and the "double import" glitches strongly indicate that your new website's hosting se ... Lena Kühnle New Demo Templates   Salient - Responsive Multi-Purpose Theme   Updated December 3, 2025 at 11:24pm   2 Most recent comment from Pat:Hello Lena, Thanks for reaching out and updating! To see the latest templates (such as the new "Signal" demo), please ensure that you have also updated the bundled Salient Demo Importer plugin to its ... UK-Designer-Guy Ryan Critical Issues found by Wordfence   Salient - Responsive Multi-Purpose Theme   Updated December 3, 2025 at 10:39pm   2 Most recent comment from Pat:Hi Ryan, Great to have you back! You'll need to update the plugin to the latest version. After updating the theme, you will see a prompt asking you to update Salient plugins to the latest version ... nicokas Change phone numberClosed   Salient - Responsive Multi-Purpose Theme   Updated December 3, 2025 at 2:32pm   2 Most recent comment from nicokas:Found it! Shane Dieter Cursor interactive background shapeClosed   Salient - Responsive Multi-Purpose Theme   Updated December 3, 2025 at 4:52am   2 Most recent comment from Tahir :Hi Again, Thanks, we are glad you like it.  Yes, you can add it via the WP Dashboard:     Best,   ahmedafi2 Create portfolio with Wp Bakery is't work   Salient - Responsive Multi-Purpose Theme   Updated December 1, 2025 at 11:30pm   2 Most recent comment from Pat:Hi Ahmed, Thanks for writing in and I trust you're keeping safe! Please confirm if the WPBakery Page Builder has been enabled for different post types by going to: WPBakery Page Builder > Role M ... pongo WP Bakery Problem after UpdateClosed   Salient - Responsive Multi-Purpose Theme   Updated November 29, 2025 at 8:15am   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . We havent had anyone report this issue yet, so cant confirm this as a bug. If the CSS is still being applied in the frontend you can use "Inspect element" feature ... jasonrjdavis custom taxonomies like WooCommerce Brands (product_brand).   Salient - Responsive Multi-Purpose Theme   Updated November 28, 2025 at 10:59pm   5 Most recent comment from Pat:Hello Jason, That makes perfect sense. To have your specific Product Category pages display their own unique header image, you need to assign a thumbnail to that category. Here is how to do it: Go to ... Kenneth X button for both delete and close   Salient - Responsive Multi-Purpose Theme   Updated November 26, 2025 at 2:15am   3 Most recent comment from ThemeNectar:Hey Kenneth,Thank you for pointing this out. The X icon is generated by WPBakery’s core, so I would recommend sharing the same suggestion with their development team.Kind regards eddie81b4u Change the font size of the team members description   Salient - Responsive Multi-Purpose Theme   Updated November 24, 2025 at 9:36pm   6 Most recent comment from Pat:Hi again, Pleasure, glad to assist! Should you have any further questions or need assistance along the way, please don't hesitate to reach out. Best regards, Hanna Changing font of my date on blog posts   Salient - Responsive Multi-Purpose Theme   Updated November 20, 2025 at 2:07pm   2 Most recent comment from Pat:Hi Hanna, Great to have you back. You'll need to use custom CSS snippet to accomplish this. Please add the below to your Salient > General Settings > CSS/Script Related > Custom CSS Code box: /* ... IngenieursCreatifs ‘post loop builder’ block : mobile devices issueClosed   Salient - Responsive Multi-Purpose Theme   Updated November 19, 2025 at 10:41am   6 Most recent comment from Tahir :I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. Your feedback is valuable to us and greatly appreciat ... hoddev Salient theme errorClosed   Salient - Responsive Multi-Purpose Theme   Updated November 18, 2025 at 3:32am   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Your Child Theme seems to be loading 9 google fonts which is likely causing the issue.  Try using the Optimization plugins recommended in this Article http://the ... kpelesky Embed codeClosed   Salient - Responsive Multi-Purpose Theme   Updated November 18, 2025 at 3:23am   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . You will have to add it via an iframe: https://www.wpbeginner.com/wp-tutorials/how-to-easily-embed-iframe-code-in-wordpress/  Best,   IngenieursCreatifs Header layout "Centered menu" have a bugClosed   Salient - Responsive Multi-Purpose Theme   Updated November 15, 2025 at 7:43pm   4 Most recent comment from IngenieursCreatifs:Oh, I just add the plugin "Lazy load for wordpress" and it work!The menu stay stable when I change pages. Thank you Tahir for your help.Best regards,