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Public Tickets

stevenl66 Video backgrounds iPhone autoplayClosed   Salient - Responsive Multi-Purpose Theme   Updated August 14, 2025 at 9:08am   4 Most recent comment from Austin:Hi Steven, Thank you for getting back to us. Let's hope they come up with a workaround for this. My apologies for any inconvenience caused. All the best as you continue with your project. Best re ... Boost87 Team Member Meta Below Bio ModalClosed   Salient - Responsive Multi-Purpose Theme   Updated August 14, 2025 at 8:23am   14 Most recent comment from Austin:Hi Manuel, Thank you for getting back to us. I'm glad we could assist. Feel free to contact us if you have any other queries. Cheers, Jane Stepak Theme Update QuestionsClosed   Salient - Responsive Multi-Purpose Theme   Updated August 13, 2025 at 4:17am   3 Most recent comment from Tahir :Hi Jane , Regarding your questions: Are the "More Details" and "View and Zoom" buttons' functionality built-in to Salient or are they added? Yes, those are built-in.  Is a page such as: https:/ ... DanielleSMT images no longer showingClosed   Salient - Responsive Multi-Purpose Theme   Updated August 12, 2025 at 4:13am   4 Most recent comment from Pat:Hi Danielle, Glad to hear the issue has been resolved. Thank you for your cooperation. Feel free to reach out anytime if you need further assistance.   Best wishes, stevenl66 Open menu link in new tabClosed   Salient - Responsive Multi-Purpose Theme   Updated August 11, 2025 at 3:37pm   5 Most recent comment from Austin:Hi Steven, Following up on the above ticket, you can set links in the header to open in another tab by checking the option in the screenshot below. If you can not see it, you will need to activate the ... stevenl66 Alignment of blog post contentClosed   Salient - Responsive Multi-Purpose Theme   Updated August 11, 2025 at 11:24am   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any chang ... TuDisenoCreativo2020 post loop builderClosed   Salient - Responsive Multi-Purpose Theme   Updated August 11, 2025 at 8:25am   4 Most recent comment from Tahir :Glad we could help .  Best  irieed09 Off canvas menuClosed   Salient - Responsive Multi-Purpose Theme   Updated August 10, 2025 at 5:41pm   2 Most recent comment from Austin:Hi again, Thank you for getting in touch. You can edit this in the description part of the menu settings. Here's a screenshot showing the same. You can show the description by ensuring it's ... DanielMachauer Menue NavigationClosed   Salient - Responsive Multi-Purpose Theme   Updated August 10, 2025 at 5:16pm   2 Most recent comment from Austin:HI Daniel, Thank you for getting in touch. Kindly share a screenshot of this issue as you see it from your end so we can assist. Also, I'm getting a 404 error when I try to access the link you sh ... John Unable to change image to video on scrollClosed   Salient - Responsive Multi-Purpose Theme   Updated August 9, 2025 at 7:14am   3 Most recent comment from Austin:Hi John, Thank you for getting in touch. You can change this in the portfolio metabox settings towards the bottom of the page. I hope that helps. Cheers, DanielMachauer Video header for desktop and mobile devicesClosed   Salient - Responsive Multi-Purpose Theme   Updated August 9, 2025 at 6:13am   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . I am afraid there is no such option for it yet, however you can use the Column Responsive Options to show or hide each column based on the viewports. Though this w ... Katherine testimonial sliderClosed   Salient - Responsive Multi-Purpose Theme   Updated August 8, 2025 at 5:06am   3 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . If you are having trouble arranging the testimonials in the Admin Area, try using the Backend Editor: https://themenectar.com/docs/salient/page-builder-overview/ ... lajtovo Can't uploadClosed   Salient - Responsive Multi-Purpose Theme   Updated August 7, 2025 at 7:07pm   2 Most recent comment from Austin:Hi Laj, Thank you for getting in touch. Here's a guide that can help you resolve this issue https://themenectar.ticksy.com//article/2023/.  Try that and let us know how it goes. Cheers, Jen Boxer Adding content to Salient elements with ACFClosed   Salient - Responsive Multi-Purpose Theme   Updated August 6, 2025 at 6:19am   6 Most recent comment from Tahir :Additionally only the "Post Loop Builder" elements supports Custom Fields natively: View screenshot : Thanks  iamwhoiminc Your theme (Salient) contains outdated copies of some WooCommerce template files.Closed   Salient - Responsive Multi-Purpose Theme   Updated August 5, 2025 at 4:15pm   2 Most recent comment from Austin:Hi there, Thank you for getting in touch. To fix this issue, you will need to update the theme to the latest version. The current version of the theme is 17.3.1. Here's the documentation on the a ...