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Public Tickets

ismailbaker SEO Issue in Portfolio Slider – Multiple <h1> Headings   Salient - Responsive Multi-Purpose Theme   Updated February 28, 2025 at 3:57am   7 Most recent comment from ThemeNectar:Hey ismailbaker, You can install the plugin via the WordPress admin > Plugins > Add New Plugin and replace the existing. Once installed, you will be able to utilize a new option within the element set ... Thomas Russ Arnestad Random image sorting in portfolio   Salient - Responsive Multi-Purpose Theme   Updated February 27, 2025 at 4:44am   7 Most recent comment from Judith Olango:Hello Thomas, Thanks for writing back. Yes, you are right; this only randomises the portfolio. We don't have an option to randomize the images within a portfolio yet.  This would require some ex ... omair77 rendering issues in safari   Salient - Responsive Multi-Purpose Theme   Updated February 27, 2025 at 4:40am   2 Most recent comment from Judith Olango:Hello, Thanks for writing to us. Please try optimizing your site with the help of this guide https://themenectar.com/docs/salient/performance-optimization-guide/ and see whether that helps. If you hav ... Grouponeagency Issue with the Lack of Device Visibility Options in WPBakery Page Builder Rows   Salient - Responsive Multi-Purpose Theme   Updated February 26, 2025 at 5:40am   3 Most recent comment from Andrew Cooke:Hi there, Thank you for getting back to us. To hide rows, here's an article that can help with this https://themenectar.ticksy.com//article/9164/. I hope that helps. Cheers, ioannicolaeborza Category from single post pageClosed   Salient - Responsive Multi-Purpose Theme   Updated February 26, 2025 at 5:02am   4 Most recent comment from Tahir :Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross ... Janosch Salient Studio Elements do not insert on clickClosed   Salient - Responsive Multi-Purpose Theme   Updated February 26, 2025 at 4:48am   2 Most recent comment from Tahir :Hey Janosch , Thanks for reaching out! . Yes, you would have to activate the Salient Theme and the Bundled Plugins for it to work.  Also check for Browser Console Errors : https://codex.wordpress.org ... peterbriss updating core and themeClosed   Salient - Responsive Multi-Purpose Theme   Updated February 25, 2025 at 4:23pm   2 Most recent comment from Tahir :Hey peterbriss , Thanks for reaching out! . Please update to the Latest Salient Theme Version. The current version of the theme is v17.1.0 and the current version of the page builder is 7.8.1 . Salien ... summerllc Mobile Off Canvas Button Links   Salient - Responsive Multi-Purpose Theme   Updated February 24, 2025 at 4:40am   4 Most recent comment from Judith Olango:Hello, Thanks for writing back To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Salient > ... Dominique Google Map Style   Salient - Responsive Multi-Purpose Theme   Updated February 22, 2025 at 4:52am   2 Most recent comment from Judith Olango:Hello Dominique, Thanks for reaching out to us! Unfortunately, we currently don't have a way to customize the Interactive Map. This would require some extensive customization which I'm afrai ... Jeremy Wisecup Portfolio images aren't fully loading   Salient - Responsive Multi-Purpose Theme   Updated February 21, 2025 at 3:00pm   8 Most recent comment from Jeremy Wisecup:Great. We can consider this ticket complete. Thank you! ioannicolaeborza Font awesome   Salient - Responsive Multi-Purpose Theme   Updated February 21, 2025 at 1:59pm   2 Most recent comment from Andrew Cooke:Hi there, Thank you for getting back to us. Unfortunately, this is currently not possible, but I will add a request to the developer on the same.  We appreciate your patience on this matter. Thanks, Magda Performance Issues with Salient Theme   Salient - Responsive Multi-Purpose Theme   Updated February 20, 2025 at 3:41pm   2 Most recent comment from Andrew Cooke:Hi there, Thank you for reaching out to us. Try following the steps in our guide to optimize your site https://themenectar.com/docs/salient/performance-optimization-guide/. I hope that helps. Cheers, Cameron Self Hosted Video Player not loopingClosed   Salient - Responsive Multi-Purpose Theme   Updated February 20, 2025 at 4:25am   2 Most recent comment from Tahir :Hey Again, Thanks for reaching out! . - Only Self Hosted Videos will play on Mobile. - Make sure they are in 16:9 ratio for the mobile to render them correctly. -  Convert the videos and then add the ... UK-Designer-Guy Ryan Add a button that triggers the search bar header opening   Salient - Responsive Multi-Purpose Theme   Updated February 19, 2025 at 3:29pm   2 Most recent comment from Andrew Cooke:Hi Jason, Thank you for reaching out to us. Unfortunately, we don't have this option, and adding this option will require customizations that fall beyond the scope of our support. However, we are ... mapippolo wocommerce   Salient - Responsive Multi-Purpose Theme   Updated February 19, 2025 at 1:12pm   2 Most recent comment from Andrew Cooke:Hi there, Thank you for reaching out to us. To fix the outdated template issue, you need to update your theme to the latest version. Here's the documentation on the available methods for updating ...