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Public Tickets

Sam Riley Slow Page Speed Scores due to Scaled Images issueClosed   Salient - Responsive Multi-Purpose Theme   Updated May 23, 2015 at 3:00pm   2 Most recent comment from Tahir :Hey ,The next feature based update should improve on this . Cheers Marco problem with js_composer_salient pluginClosed   Salient - Responsive Multi-Purpose Theme   Updated May 23, 2015 at 2:48pm   5 Most recent comment from Tahir :Hey Again,We cant help you with server configuration issues as simply we dont have access to your server . Please contact your hosting provider and he should be able to resolve this in few clicks . T ... Derrick Footer issueClosed   Salient - Responsive Multi-Purpose Theme   Updated May 23, 2015 at 2:02pm   5 Most recent comment from Tahir :Hey Again,You will have to manually edit the footer.php via Apperance -> Editor. Thanks Rebecca Portfolio Categories Not UpdaingClosed   Salient - Responsive Multi-Purpose Theme   Updated May 23, 2015 at 9:51am   2 Most recent comment from Rebecca:You have to edit the Visual Composer on the actual Portfolio "Page" for whichever portfolio format you are using (ex: Portfolio Fullwidth Masonry, Portfolio 3 Columns Style Three, etc..). Select the p ... Ja Gold Buttons and HTML elements don't load correctlyClosed   Salient - Responsive Multi-Purpose Theme   Updated May 23, 2015 at 1:07am   3 Most recent comment from Ja Gold:Cool Thanks! Jo Anslinger Narrower styled scrollbarClosed   Salient - Responsive Multi-Purpose Theme   Updated May 22, 2015 at 7:55pm   2 Most recent comment from Jo Anslinger:Nevermind … just fixed it. Another change on line 1763 within init.js. Now it works! Thanks anyway! Mark Adjusting the image size shown in the blog Closed   Salient - Responsive Multi-Purpose Theme   Updated May 22, 2015 at 5:59pm   9 Most recent comment from Tahir :Hey ,It should not be different from the demo. Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of adm ... Pretty Wedding Portfolio in 2 columnsClosed   Salient - Responsive Multi-Purpose Theme   Updated May 22, 2015 at 5:51pm   4 Most recent comment from Tahir :Hey Again,You can place and iframe inside a text block. Divide the row into two columns. Cheers Mark Lovett Matching demo pages to imported dummy dataClosed   Salient - Responsive Multi-Purpose Theme   Updated May 22, 2015 at 5:10pm   2 Most recent comment from Tahir :Hey Again,You can identify from the Menu's . Be sure to import the options.txt as well. See url: https://themenectar.ticksy.com/article/3228/ . Thanks Calvin Footer sizeClosed   Salient - Responsive Multi-Purpose Theme   Updated May 22, 2015 at 4:56pm   2 Most recent comment from Tahir :Hey ,Add this into the Custom CSS box located in your Salient Options panel (Make Sure there are no red cross in the Box) :#footer-outer .row { padding: 0px !important; } #footer-outer .wid ... Chantelle Baxter Problem with Blog PaginationClosed   Salient - Responsive Multi-Purpose Theme   Updated May 22, 2015 at 4:39pm   5 Most recent comment from [deleted]:I've had a similar issue. Here is how I fixed it:Go to: Salient: Theme Functions (functions.php)Search down the page for 'pagination' functiongot to the line: $format = empty( $permalink_structure ) ? ... Andrew Randazzo Button Editor Not AppearingClosed   Salient - Responsive Multi-Purpose Theme   Updated May 22, 2015 at 4:36pm   2 Most recent comment from Tahir :Hey,Check your browser console errors by pressing ctrl + sht + J . Also please try deactivating all third party plugins and activate them one by one as this could likely be caused by a conflict from a ... Ric Ric Video played twice on autostartClosed   Salient - Responsive Multi-Purpose Theme   Updated May 22, 2015 at 3:53pm   2 Most recent comment from Tahir :Hey, This is a known issues and should be fixed in the upcoming major release that would include the latest version of VC as well. Thanks Reece Cropley Text Overlapping Container IntermittentlyClosed   Salient - Responsive Multi-Purpose Theme   Updated May 22, 2015 at 3:44pm   2 Most recent comment from Tahir :Hey, Auto update the theme to 5.5.52 using this plugin http://premium.wpmudev.org/blog/how-to-update-themeforest-themes-with-the-envato-wordpress-toolkit/ See changelog: http://themenectar.com/changel ... Pedro Using anchor elements / How toClosed   Salient - Responsive Multi-Purpose Theme   Updated May 22, 2015 at 3:10pm   2 Most recent comment from Tahir :Hey, Please see : Thanks