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Public Tickets

David Video no working on mobileClosed   Salient - Responsive Multi-Purpose Theme   Updated June 15, 2023 at 3:46am   4 Most recent comment from Tahir :Hey Again, - Only Self Hosted Videos will play on Mobile. - Make sure they are in 16:9 ratio for the mobile to render them correctly. -  Convert the videos and then add them as per their appropriate ... Dan Jahn theme updatingClosed   Salient - Responsive Multi-Purpose Theme   Updated June 15, 2023 at 3:33am   2 Most recent comment from Tahir :Hey Again,Yes, That's the easiest method to update it via the WP Dashboard.Thanks  martinn30 Missing Gallery ElementClosed   Salient - Responsive Multi-Purpose Theme   Updated June 13, 2023 at 10:10am   8 Most recent comment from martinn30:Hello,I can see it now.. No clue what was the problem then.. Thanks a lot,regardsMartin russellgraf Global sections or another tool I can useClosed   Salient - Responsive Multi-Purpose Theme   Updated June 13, 2023 at 6:49am   3 Most recent comment from Judith Olango:Hi Russell,Thanks for writing to us.I am glad this works for you.Please feel free to open a new ticket in case of any other queries.Thanks. Noa Furn Single post header linkClosed   Salient - Responsive Multi-Purpose Theme   Updated June 12, 2023 at 2:01pm   11 Most recent comment from Noa Furn:Sorry, I forgot to answer.Thanks for your help! It's fixed now... miguelserra Disable the hover effect in a menu itemClosed   Salient - Responsive Multi-Purpose Theme   Updated June 12, 2023 at 11:19am   4 Most recent comment from miguelserra:Great! Both solutions worked.Thank you very much! lumpy5000 Testimonial stylesClosed   Salient - Responsive Multi-Purpose Theme   Updated June 12, 2023 at 9:30am   9 Most recent comment from Tahir :@Nora, Could you provide your site url or open a new ticket where we can see the issue ?. Certain Page Elements such as "Custom Heading" have an option to explicitly set a different font which could b ... marchewsky WP BakeryClosed   Salient - Responsive Multi-Purpose Theme   Updated June 12, 2023 at 9:11am   6 Most recent comment from Tahir :Hey Again,This might help as your server could be running low on resources: https://www.hostinger.com/tutorials/wordpress-heartbeat?ppc_campaign=google_search_generic_hosting_all&bidkw=defaultkeyword ... Owen Grey block above menu on iPad (landscape)Closed   Salient - Responsive Multi-Purpose Theme   Updated June 12, 2023 at 9:08am   3 Most recent comment from Owen:Thanks Tahir - sorted  WithFeeling Canvas Menu bottom pagesClosed   Salient - Responsive Multi-Purpose Theme   Updated June 11, 2023 at 10:30am   3 Most recent comment from WithFeeling:Thanks Andrew! it was a cookies plugin ConnectionPoint One icon its not showingClosed   Salient - Responsive Multi-Purpose Theme   Updated June 9, 2023 at 11:14pm   3 Most recent comment from ConnectionPoint:Thank you!!!!  Its worked! 💗 davidgrette Fonts, post gridClosed   Salient - Responsive Multi-Purpose Theme   Updated June 9, 2023 at 4:22am   13 Most recent comment from Andrew Cooke:Hey David,Thank you for getting back to us.I will notify the developer of your request for consideration for future updates.Kind regards, davidgrette The section moves with the letters :)Closed   Salient - Responsive Multi-Purpose Theme   Updated June 8, 2023 at 9:46pm   5 Most recent comment from davidgrette:Ok, thanks! davidgrette Links in category gridClosed   Salient - Responsive Multi-Purpose Theme   Updated June 8, 2023 at 9:45pm   3 Most recent comment from davidgrette:Solved, thank you! davidgrette Menu button doesn't workClosed   Salient - Responsive Multi-Purpose Theme   Updated June 8, 2023 at 10:13pm   3 Most recent comment from davidgrette:Solved! I just had to add my logo to the Transparent Header Effect item