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Public Tickets

banuhaus Samanci webpage speedClosed   Salient - Responsive Multi-Purpose Theme   Updated May 31, 2023 at 4:32pm   2 Most recent comment from Judith Olango:Hi Banu,Thanks for writing to us.Please refer to this guide : http://themenectar.com/docs/salient/performance-optimization-guide/.Thanks. banuhaus Samanci mobile side problemClosed   Salient - Responsive Multi-Purpose Theme   Updated May 31, 2023 at 11:13am   5 Most recent comment from Tahir :Also to make the images more wider adjust the max-width in here : Thanks  aasheerseo Video embedClosed   Salient - Responsive Multi-Purpose Theme   Updated May 31, 2023 at 10:03am   6 Most recent comment from Tahir :I am still seeing the full url in there: Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .If you are using WP Rocket use this guide :  https://docs.wp-rock ... jon482 thumbnails not showing on blog pageClosed   Salient - Responsive Multi-Purpose Theme   Updated May 31, 2023 at 10:01am   4 Most recent comment from Tahir :Hey Again,That is the default image that shows up when there is no "Featured Image" set for a particular post. Please set one for each and check. Thanks  Co-Brains Max width text issueClosed   Salient - Responsive Multi-Purpose Theme   Updated May 31, 2023 at 9:39am   4 Most recent comment from Tahir :Have escalated this to the developer for further response on this. Best SpirosCarelakis Portfolio GridClosed   Salient - Responsive Multi-Purpose Theme   Updated May 31, 2023 at 7:55am   4 Most recent comment from Austin:Hello again,Thank you for getting back to us.The section you're referring to has been set up by using 3 columns. You can import the template and check it out. Here's a screenshot of the sam ... Ryan Pacificador Popup IssueClosed   Salient - Responsive Multi-Purpose Theme   Updated May 31, 2023 at 6:05am   8 Most recent comment from Ryan Pacificador:Hi Andrew,I made a private ticket here and the login access https://themenectar.ticksy.com/ticket/3382309Thank you! David Scroll animation in hero spaceClosed   Salient - Responsive Multi-Purpose Theme   Updated May 31, 2023 at 6:00am   2 Most recent comment from Austin:Hello there,Thank you for reaching out to us.You can read more on how to set this up in our guide here https://themenectar.com/docs/salient/theme-options/page-header/.I hope that helps.Kind regards, Patryk Global Sections - below product description.Closed   Salient - Responsive Multi-Purpose Theme   Updated May 30, 2023 at 10:58pm   5 Most recent comment from Patryk:thanks mjwarren3 Unable to edit product pages using WP Page BuilderClosed   Salient - Responsive Multi-Purpose Theme   Updated May 30, 2023 at 6:41am   2 Most recent comment from Austin:Hello there,Thank you for reaching out to us.You can enable this in the page builder role manager settings. Here's a screenshot of the same.I hope that helps.Kind regards, Adam Bell Remove "Return to..." at the top and bottom of single postsClosed   Salient - Responsive Multi-Purpose Theme   Updated May 29, 2023 at 7:02pm   4 Most recent comment from Austin:Hey again Adam,Thank you for getting back to us.This code snippet has been added to your child theme as it does not come with the theme. It has been added to both single post templates in the partial ... Adam Bell Adding Breadcrumbs to themeClosed   Salient - Responsive Multi-Purpose Theme   Updated May 29, 2023 at 3:12pm   4 Most recent comment from Austin:Hello adam,Thank you for getting back to us.Try adding the PHP code to the functions.php file in your child theme and let us know how it goes.I hope that helps. Kind regards, Jen Boxer Full width Video Background not displaying as full widthClosed   Salient - Responsive Multi-Purpose Theme   Updated May 29, 2023 at 11:21am   6 Most recent comment from Tahir :Unfortunately as mentioned earlier we can only make adjustments via CSS to the Self hosted videos and not Youtube ones.  Best  Craig Hindman Customise Nectar Slider ButtonClosed   Salient - Responsive Multi-Purpose Theme   Updated May 29, 2023 at 7:28am   11 Most recent comment from Austin:Hello again,Thank you for getting back to us. Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see ... Carlos logoClosed   Salient - Responsive Multi-Purpose Theme   Updated May 27, 2023 at 7:06pm   1 Most recent comment from Carlos:Hello! Allready solve this issue. Thanks Carlos