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Public Tickets

Katherine Morphett URGENT HELP! Update for visual composer neededClosed   Salient - Responsive Multi-Purpose Theme   Updated October 21, 2014 at 3:08pm   6 Most recent comment from Tahir :Hey!Could you please provide your wp-admin login details in a private response so we can have a look . Also which version did you update from . Thanks Loise Martins Logo quality is bad on mobileClosed   Salient - Responsive Multi-Purpose Theme   Updated October 21, 2014 at 1:56pm   3 Most recent comment from Loise Martins:Hi,Thank you for the assistance. I have added the code and it is now working. Thanks,Loise Karl van Santen iphone 4s crash on portfolioClosed   Salient - Responsive Multi-Purpose Theme   Updated October 21, 2014 at 12:44pm   3 Most recent comment from Karl van Santen:Hi Tahir, Thnx for your reply. I'v tested it on several other iphones and it seems to be a limited device resource issue. It is, however way to slow and hard work to load these amount of photos on a ... Yasunori Sugiura html5 video fullwidthClosed   Salient - Responsive Multi-Purpose Theme   Updated October 21, 2014 at 12:31pm   7 Most recent comment from Yasunori Sugiura:I was able to do it, when upgrading the theme. Thanks Thomas Van Der Wolde Marker not displayingClosed   Salient - Responsive Multi-Purpose Theme   Updated October 21, 2014 at 2:19am   2 Most recent comment from Thomas Van Der Wolde:I don't know how, but it works without me changing anything about the settings. I just installed a new plugin, really weird.Sorry for making this post. George Hendricks Nectar Slider Video Not showing in Chrome...Closed   Salient - Responsive Multi-Purpose Theme   Updated October 20, 2014 at 10:08pm   2 Most recent comment from George Hendricks:Converted Videos using suggested site in the users guide.  Updated Salient from 4.8 to 4.8.1.  Also cleared history in Chrome.  All works now.  Thanks! Chris Lemke Header transparent - ugly grey bar and {JS}}/JS}Closed   Salient - Responsive Multi-Purpose Theme   Updated October 20, 2014 at 9:03pm   3 Most recent comment from Chris Lemke:Thanks, that'S awesome and did the job. Case closed. Bastien Bournet-Charrier Transparent header not workingClosed   Salient - Responsive Multi-Purpose Theme   Updated October 20, 2014 at 8:22pm   3 Most recent comment from Bastien Bournet-Charrier:Hi Tahir!I confirm that the Transparent Header option is selected in Theme Options.However, I did not see there was a per-page option for this feature, so after activating it on our home page, everyth ... Ricardo Barros Menu ButtonClosed   Salient - Responsive Multi-Purpose Theme   Updated October 20, 2014 at 6:42pm   11 Most recent comment from J'aime Getto:The site is password protected, so I sent over the details in a private ticket (referencing this ticket #). Thank you! Dan Nielsen Visual komposer version problemClosed   Salient - Responsive Multi-Purpose Theme   Updated October 20, 2014 at 4:44pm   3 Most recent comment from Dan Nielsen:Okay - I'll work on making an update, and see if this solves the problem. Albert Mailou shortable menuClosed   Salient - Responsive Multi-Purpose Theme   Updated October 20, 2014 at 4:40pm   2 Most recent comment from Tahir :Hey! Please update to Salient Theme Version 4.8.1 . Also make sure you have all the points covered in the FAQ: http://themenectar.ticksy.com/faq/2242 . Thanks Filip Fruru Parallax issueClosed   Salient - Responsive Multi-Purpose Theme   Updated October 20, 2014 at 3:58pm   2 Most recent comment from Tahir :Hey Filip!I am afraid the parallax option can only be used on the first row background and not the others after that. Thanks Daniel Skaftouros How to hide secondary header on scrollClosed   Salient - Responsive Multi-Purpose Theme   Updated October 20, 2014 at 3:53pm   4 Most recent comment from Tahir :Hey Daniel!No need to insert it  :) . Cheers Marc Streefland Image size not workingClosed   Salient - Responsive Multi-Purpose Theme   Updated October 20, 2014 at 3:47pm   3 Most recent comment from Marc Streefland:Hey Tahir.It's already solved.I unticked responsive when saving the svg in illustrator.This solved the problem with the 100% displaying of svg on my website.Thanks Karen Spencer Newave ThemeClosed   Salient - Responsive Multi-Purpose Theme   Updated October 20, 2014 at 3:37pm   2 Most recent comment from Tahir :Hey Karen!This is the Salient Theme Support. You seem to have downloaded the package files of the other theme you purchased. Thanks