Public Tickets
Web Dudes
Header background part of sliderClosed
Salient - Responsive Multi-Purpose Theme
Updated June 6, 2014 at 11:04pm
4
Most recent comment from Web Dudes:Thank you ThemeNectar for the super fast response, it worked perfect!!
Ting Fang
Vertical Image In portfolioClosed
Salient - Responsive Multi-Purpose Theme
Updated June 6, 2014 at 6:47pm
5
Most recent comment from Tahir :Hey Ting!Please add the plugin via http://wordpress.org/plugins/regenerate-thumbnails... . To reset the image remove the image form the featured meta box and then add it in there. Thanks
Philipp Benedikt
Visual Composer / Edit Page ProblemClosed
Salient - Responsive Multi-Purpose Theme
Updated June 6, 2014 at 6:44pm
7
Most recent comment from Tahir :Hey Ed!Please try deactivating all Third-party plugins. Also your server security software might be causing these weird issues so please check with your hosting provider as well. Thanks
Sharlene Chapman
Nectar Slider & VideoClosed
Salient - Responsive Multi-Purpose Theme
Updated June 6, 2014 at 6:43pm
4
Most recent comment from Tahir :Hey Again!No i am afraid we dont have a video mute option so it needs to be done on video creation level. Thanks
jacek jefimiuk
menuClosed
Salient - Responsive Multi-Purpose Theme
Updated June 6, 2014 at 6:34pm
2
Most recent comment from Tahir :Hey!Please see FAQ: http://themenectar.ticksy.com/faq/2072 . Thanks
Stacey Elicker
Rule between masonry portfolio itemsClosed
Salient - Responsive Multi-Purpose Theme
Updated June 6, 2014 at 6:09pm
5
Most recent comment from Tahir :Hey Again!Yes there were some random lines btw images therefore we had to increase the image by .6% to fix it . If you are adding a border you can put it to 100% . All the Best,-T
Jonathan Wield
Portfolio Item hover over change photoClosed
Salient - Responsive Multi-Purpose Theme
Updated June 6, 2014 at 6:04pm
6
Most recent comment from Tahir :Hey Jonathan!I am afraid we can not be much of help here as you would have to write up some custom media queries to make it responsive. Best would be to consult a freelancer as this does not come unde ...
Josh Roush
Mobile Parallax Image IssuesClosed
Salient - Responsive Multi-Purpose Theme
Updated June 6, 2014 at 5:45pm
5
Most recent comment from Tahir :Hey Josh!The Parallax Header are mouse based parallax and not linked with the scrolling of the page therefore its working fine on the mobile. If you wish to create a parallax scene you can use it ins ...
Pablo del Valle
How to Stop Google maps scroll on touch devices.Closed
Salient - Responsive Multi-Purpose Theme
Updated June 6, 2014 at 5:37pm
2
Most recent comment from Tahir :Hey Pablo!You will have to add the draggable attribute to the map options in "salient/js/map.js" . See screenshot: http://prntscr.com/3q6xp1 .var mapOptions = {
center: latLng,
...
Aaron K
Website not loading - displaying white pageClosed
Salient - Responsive Multi-Purpose Theme
Updated June 6, 2014 at 5:04pm
2
Most recent comment from Tahir :Hey Aaron!Please consult your hosting provider as your server might have gotten attacked. Thanks
Julien Brousse
doing like recent projectClosed
Salient - Responsive Multi-Purpose Theme
Updated June 6, 2014 at 4:08pm
5
Most recent comment from Tahir :Hey Julein!Please use Portfolio Page Element in Visual Composer Page builder and set custom project url via individual Portfolio page Options. See screenshot: http://prntscr.com/3q6acj . Best,-T
Thomas Cristina de Carvalho
Problem with Open SansClosed
Salient - Responsive Multi-Purpose Theme
Updated June 6, 2014 at 4:05pm
2
Most recent comment from Tahir :Hey Thomas!This is a known font issue . Please use OpenSans normal via the Salient Theme Options Typography Section in the meantime as we investigate this.. Thanks
Eric Yealland
Visual Composer not loadingClosed
Salient - Responsive Multi-Purpose Theme
Updated June 6, 2014 at 3:48pm
2
Most recent comment from Tahir :Hey Eric!I see you are testing this site on localhost. We have had no reports of such an issue so is likely a local server configuration issue. Also can you try in another browser and see if the same ...
Leo Kane
Jump - link to another part of the same pageClosed
Salient - Responsive Multi-Purpose Theme
Updated June 6, 2014 at 3:42pm
2
Most recent comment from Tahir :Hey Leo!Please see this ticket and the last comment :http://themenectar.ticksy.com/ticket/183626 .All the Best,-T
Matthias Weiner
Auto-Slide after Video startsClosed
Salient - Responsive Multi-Purpose Theme
Updated June 6, 2014 at 3:42pm
2
Most recent comment from Tahir :Hey Matthias!I am afraid we dont have such an option in the Salient Slider.Thanks