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Public Tickets

Philipp Benedikt Visual Composer / Edit Page ProblemClosed   Salient - Responsive Multi-Purpose Theme   Updated June 6, 2014 at 6:44pm   7 Most recent comment from Tahir :Hey Ed!Please try deactivating all Third-party plugins. Also your server security software might be causing these weird issues so please check with your hosting provider as well. Thanks Sharlene Chapman Nectar Slider & VideoClosed   Salient - Responsive Multi-Purpose Theme   Updated June 6, 2014 at 6:43pm   4 Most recent comment from Tahir :Hey Again!No i am afraid we dont have a video mute option so it needs to be done on video creation level. Thanks jacek jefimiuk menuClosed   Salient - Responsive Multi-Purpose Theme   Updated June 6, 2014 at 6:34pm   2 Most recent comment from Tahir :Hey!Please see FAQ: http://themenectar.ticksy.com/faq/2072 . Thanks Stacey Elicker Rule between masonry portfolio itemsClosed   Salient - Responsive Multi-Purpose Theme   Updated June 6, 2014 at 6:09pm   5 Most recent comment from Tahir :Hey Again!Yes there were some random lines btw images therefore we had to increase the image by .6% to fix it . If you are adding a border you can put it to 100% . All the Best,-T Jonathan Wield Portfolio Item hover over change photoClosed   Salient - Responsive Multi-Purpose Theme   Updated June 6, 2014 at 6:04pm   6 Most recent comment from Tahir :Hey Jonathan!I am afraid we can not be much of help here as you would have to write up some custom media queries to make it responsive. Best would be to consult a freelancer as this does not come unde ... Josh Roush Mobile Parallax Image IssuesClosed   Salient - Responsive Multi-Purpose Theme   Updated June 6, 2014 at 5:45pm   5 Most recent comment from Tahir :Hey Josh!The Parallax Header are mouse based parallax and not linked with the scrolling of the page therefore its working fine on the mobile. If you wish to create a parallax scene you can use it ins ... Pablo del Valle How to Stop Google maps scroll on touch devices.Closed   Salient - Responsive Multi-Purpose Theme   Updated June 6, 2014 at 5:37pm   2 Most recent comment from Tahir :Hey Pablo!You will have to add the draggable attribute to the map options in "salient/js/map.js"  . See screenshot: http://prntscr.com/3q6xp1 .var mapOptions = {             center: latLng, ... Aaron K Website not loading - displaying white pageClosed   Salient - Responsive Multi-Purpose Theme   Updated June 6, 2014 at 5:04pm   2 Most recent comment from Tahir :Hey Aaron!Please consult your hosting provider as your server might have gotten attacked. Thanks Julien Brousse doing like recent projectClosed   Salient - Responsive Multi-Purpose Theme   Updated June 6, 2014 at 4:08pm   5 Most recent comment from Tahir :Hey Julein!Please use Portfolio Page Element in Visual Composer Page builder and set custom project url via individual Portfolio page Options. See screenshot: http://prntscr.com/3q6acj . Best,-T Thomas Cristina de Carvalho Problem with Open SansClosed   Salient - Responsive Multi-Purpose Theme   Updated June 6, 2014 at 4:05pm   2 Most recent comment from Tahir :Hey Thomas!This is a known font issue . Please use OpenSans normal via the Salient Theme Options Typography Section in the meantime as we investigate this.. Thanks Eric Yealland Visual Composer not loadingClosed   Salient - Responsive Multi-Purpose Theme   Updated June 6, 2014 at 3:48pm   2 Most recent comment from Tahir :Hey Eric!I see you are testing this site on localhost. We have had no reports of such an issue so is likely a local server configuration issue. Also can you try in another browser and see if the same ... Leo Kane Jump - link to another part of the same pageClosed   Salient - Responsive Multi-Purpose Theme   Updated June 6, 2014 at 3:42pm   2 Most recent comment from Tahir :Hey Leo!Please see this ticket and the last comment :http://themenectar.ticksy.com/ticket/183626 .All the Best,-T Matthias Weiner Auto-Slide after Video startsClosed   Salient - Responsive Multi-Purpose Theme   Updated June 6, 2014 at 3:42pm   2 Most recent comment from Tahir :Hey Matthias!I am afraid we dont have such an option in the Salient Slider.Thanks Brian Venge My Site is very slow to load. I wonder why???Closed   Salient - Responsive Multi-Purpose Theme   Updated June 6, 2014 at 3:29pm   2 Most recent comment from Tahir :Hey Brian!Try running your site through gtmetrix.com to get a detailed report on why your site is loading slow. Also try installing W3Total Cache and Better Wordpress Minify Plugin to speed up your si ... Camden Howitt Portfolio lightbox displaying photos from other categoriesClosed   Salient - Responsive Multi-Purpose Theme   Updated June 6, 2014 at 3:05pm   2 Most recent comment from Tahir :Hey Camden!Seems like you got point one sorted. Point two is default behavior so we cant do much about it. All the Best,-T