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Public Tickets

Federico Montemurro 403 - Forbidden: Access is denied - Theme UpdateClosed   Salient - Responsive Multi-Purpose Theme   Updated January 22, 2014 at 7:34pm   3 Most recent comment from Federico Montemurro:No problem installing the previous version but I will try the FTP to bypass the error with the last update.Thanks for helping! Bearcat Sandor Theme Necter image is overlaying controls in dashboardClosed   Salient - Responsive Multi-Purpose Theme   Updated January 22, 2014 at 1:10pm   3 Most recent comment from ThemeNectar:Hey Bearcat!you just need to clear your cache – you’re seeing the new .svg theme options icon and probably have the old stylesheet cached which doesn’t have the rules for its correct size. :)Ch ... Bannett Marketing Scaling images to a desired maximum heightClosed   Salient - Responsive Multi-Purpose Theme   Updated January 22, 2014 at 12:49pm   2 Most recent comment from ThemeNectar:Hey David,adding a maximum height like shown in the snippet you pasted should make it so the image can never pass that without stretching the image - try changing it to this though to see if it helps: ... Dale Grant Margin in IE9Closed   Salient - Responsive Multi-Purpose Theme   Updated January 22, 2014 at 12:02pm   4 Most recent comment from ThemeNectar:Thank you for the screenshot!Very weird though - there's no known issue like this and no other reports of the same behavior. Have you also checked on one additional computer to verify it's not ... Jurgis Rudaks Website URL field in commentsClosed   Salient - Responsive Multi-Purpose Theme   Updated January 22, 2014 at 11:23am   3 Most recent comment from Jurgis Rudaks:Thank you. Loe Russell Full width section heightClosed   Salient - Responsive Multi-Purpose Theme   Updated January 22, 2014 at 10:15am   3 Most recent comment from Loe Russell:Thank you! drastic one change text area of blog posts to whiteClosed   Salient - Responsive Multi-Purpose Theme   Updated January 22, 2014 at 8:41am   4 Most recent comment from ThemeNectar:Will do! Cheers :) Simon Murtagh Shop layout like portfolio masonry Closed   Salient - Responsive Multi-Purpose Theme   Updated January 22, 2014 at 8:40am   2 Most recent comment from ThemeNectar:Hey Simon,unfortauely there's nothing in place to bring the portfolio masonry style into the shop without a good deal of custom development but I know a developer from microlancer would be able to ... Mark Hu Mobile layout needs help.Closed   Salient - Responsive Multi-Purpose Theme   Updated January 22, 2014 at 7:20am   6 Most recent comment from ThemeNectar:Yes, that's clearly a feature being implemented by them - it even has their name on it (Web Hosting by BlueHost) ..The support person you talked to must have been pretty knowledgeable. I'm sur ... Courtney Holmes Glitch? Closed   Salient - Responsive Multi-Purpose Theme   Updated January 22, 2014 at 6:57am   2 Most recent comment from ThemeNectar:Hey Courtney! Yes, there must be some unintentional HTML in one of your widgets or post that's messing up the site markup. You could remove your widgets one by one to figure out which one is behin ... Jon Baar Slider not responsiveClosed   Salient - Responsive Multi-Purpose Theme   Updated January 22, 2014 at 6:35am   3 Most recent comment from ThemeNectar:Hey Jon!  Firstly, I apologize for the delay  - it's worth noting that every time you post a new comment before I respond your tickets gets unintentionally bumped to the bottom of my queue sin ... Mia Tantillo Blog HeaderClosed   Salient - Responsive Multi-Purpose Theme   Updated January 22, 2014 at 5:21am   2 Most recent comment from ThemeNectar:Hey Mia!Add this into the Custom CSS box located in your Salient Options panel:.blog .container-wrap { margin-top: 0px!important; padding-top: 40px!important; }Cheers! JB DAUGUSTIN Gallery SliderClosed   Salient - Responsive Multi-Purpose Theme   Updated January 22, 2014 at 2:47am   3 Most recent comment from JB DAUGUSTIN:ok, I activated the Visual Composer to edit my portfolio item, so I can use the jquery gallery which work better ;) and I unchecked "Gallery Slider". Georgia Agathocleous Missing map on 'Contact' pageClosed   Salient - Responsive Multi-Purpose Theme   Updated January 21, 2014 at 11:37pm   2 Most recent comment from Georgia Agathocleous:Found the answer in another post: "One note for upgrading users – Please make sure the portfolio/contact templates are assigned in your “Page Attributes” box when editing the pages if you notic ... tim roberts background imageClosed   Salient - Responsive Multi-Purpose Theme   Updated January 21, 2014 at 7:13pm   5 Most recent comment from tim roberts:Code worked.  Great job and thank you. While I realize your ticket time may be a bit longer than usual, you do put forth your best effort to resolve issues.  Thank you.