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Public Tickets

timdewaal1 Multiple Active Demos Causing Layout Issues in Salient ThemeClosed   Salient - Responsive Multi-Purpose Theme   Updated January 15, 2025 at 4:25pm   2 Most recent comment from Andrew Cooke:Hi Tim, Thank you for getting in touch. Here's an article that can help you reset your WordPress installation https://www.wpbeginner.com/wp-tutorials/how-to-restart-a-wordpress-site-reset-wordpre ... wanghyun84 "The footer section is appearing twice; where and how can I fix this issue?"Closed   Salient - Responsive Multi-Purpose Theme   Updated January 15, 2025 at 5:16am   3 Most recent comment from Tahir :Hey Again, Try adjusting the Footer Location in the Display Conditions . Please view https://themenectar.com/docs/salient/page-builder-global-sections/ . Best,   seth_matisak Flickity Hover EffectClosed   Salient - Responsive Multi-Purpose Theme   Updated January 14, 2025 at 3:10pm   3 Most recent comment from seth_matisak:Amazing. That worked a treat. Thank you so much.  Lucy Knutson Need link to change on hoverClosed   Salient - Responsive Multi-Purpose Theme   Updated January 14, 2025 at 2:01pm   3 Most recent comment from Lucy Knutson:Tahir, I am so grateful for this support forum. I appreciate not only the assistance, but the timely manner that you get back to me with answers. Salient is my favorite theme and over the 15 years I ... eusunttotadi Top navigation menu - buttonClosed   Salient - Responsive Multi-Purpose Theme   Updated January 14, 2025 at 12:01pm   6 Most recent comment from Tahir :Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ . If you are using WP Rocket use this guide :  https://docs.wp-rocket.me/article/108-render-blocking-javascr ... safcdigitalinnovation How to hide Custom Field Module if the ACF field is emptyClosed   Salient - Responsive Multi-Purpose Theme   Updated January 14, 2025 at 7:53am   2 Most recent comment from Judith Olango:Hi there, Thanks for reaching out to us! Unfortunately, we currently don't have a way to hide custom fields if the ACF field is empty. This would require some extensive customization which I' ... martinadenkova2 Outdated Woocommerce TemplateClosed   Salient - Responsive Multi-Purpose Theme   Updated January 13, 2025 at 5:01am   6 Most recent comment from Tahir :Hey Again, Please update to the Latest Salient Theme Version. The current version of the theme is v17.0.6 and the current version of the page builder is 7.8.1 . Salient versions older than v11 won ... Heinakroon Bluesky Social Media buttonClosed   Salient - Responsive Multi-Purpose Theme   Updated January 13, 2025 at 4:07am   11 Most recent comment from Judith Olango:Hello @deadesq, Thanks for writing to us. Please open your individual ticket so it is easier to follow up with the conversation from individual users. We appreciate your cooperation and look forward t ... berkaybayram Translate FooterClosed   Salient - Responsive Multi-Purpose Theme   Updated January 13, 2025 at 3:33am   4 Most recent comment from Judith Olango:Hello there, I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. If you've enjoyed Salient, be sure ... berkaybayram PolyLang Flags not showingClosed   Salient - Responsive Multi-Purpose Theme   Updated January 11, 2025 at 2:59pm   3 Most recent comment from berkaybayram:Thanks! timdewaal1 Dont know how to change some settingsClosed   Salient - Responsive Multi-Purpose Theme   Updated January 11, 2025 at 6:41am   8 Most recent comment from Tahir :Hey Again,  Try changing the logo height as shown in the screenshot below. Also, ensure your logo is about 250px x 150px. Best  iobrien01 Sticky menu below headerClosed   Salient - Responsive Multi-Purpose Theme   Updated January 9, 2025 at 3:26pm   3 Most recent comment from Andrew Cooke:Hi Ian, Thank you for getting in touch. If you are referring to the menu in blue, you can add this using the pagebuilder Sub Menu element. https://themenectar.com/salient/elements/page-submenu/. Try t ... Lucy Knutson Update theme to newest releaseClosed   Salient - Responsive Multi-Purpose Theme   Updated January 8, 2025 at 4:49am   2 Most recent comment from Tahir :Hey Again, This should help: https://themenectar.com/docs/salient/installing-salient-updated/#:~:text=Troubleshooting%20Possible%20Errors .  Best,   gatsbybarcelona General InquiresClosed   Salient - Responsive Multi-Purpose Theme   Updated January 7, 2025 at 7:15pm   9 Most recent comment from gatsbybarcelona:Done! Thanks ButterundBrot video-play-button not clickable for masonry material blogClosed   Salient - Responsive Multi-Purpose Theme   Updated January 7, 2025 at 4:29pm   6 Most recent comment from Andrew Cooke:Hi Saskia, Thank you for getting back to us. I'm glad we could assist. Feel free to reach out if you have any other queries. Cheers,