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Public Tickets

Jo PHP Error in Parent ThemeClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2021 at 5:59pm   2 Most recent comment from Judith Olango:Hi Jo,Thanks for contacting us.That message would occur when using PHP 7.4+ on your server along with an outdated version of Salient (less than v13). You can remove it by updating to the latest theme ... Mike Marshfield Black screen when displaying streaming videoClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2021 at 11:10am   2 Most recent comment from Tahir :Hey Again,Please provide the page url where we can view the issue to troubleshoot it.Thanks  stribe2021 mobile Dot Navigation is not working goodClosed   Salient - Responsive Multi-Purpose Theme   Updated September 22, 2021 at 10:13am   2 Most recent comment from Tahir :Hey Again,This is a known issue with Touch Devices and the "fullpage.js" Library used for the Page Fullscreen Rows.Try to disable the feature for mobile using the metabox options: Click on Image to V ... Przemysław Bielawowski launch mp3 fileClosed   Salient - Responsive Multi-Purpose Theme   Updated September 21, 2021 at 7:16pm   4 Most recent comment from Tahir :Hey Again,You will probably have to use a Third Party MP3 player plugin for this. Thanks ameliachoucane Font colourClosed   Salient - Responsive Multi-Purpose Theme   Updated September 21, 2021 at 9:42am   4 Most recent comment from Tahir :Hey Again,Try setting the "Text Color" in the Row settings to Custom and then choose your desired color in there.Thanks  Azul_co Social Media IconsClosed   Salient - Responsive Multi-Purpose Theme   Updated September 21, 2021 at 7:14am   2 Most recent comment from Tahir :Hey Azul_co ,The Fontawesome plugin was causing a conflict.Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If yo ... Brett Endes Embedded YouTube video SpeedClosed   Salient - Responsive Multi-Purpose Theme   Updated September 21, 2021 at 6:59am   4 Most recent comment from Tahir :Hey Again,You can use the "Video Lightbox" Page Element or use the "Popup Maker" Plugin for advanced popups as used in our Ecommerce demo.Thanks  Brett Endes Plugins WP Rocket and PerfmattersClosed   Salient - Responsive Multi-Purpose Theme   Updated September 21, 2021 at 3:11am   3 Most recent comment from Brett Endes:Thank you very much! Appreciate it! BELTZUNG Mobile versionClosed   Salient - Responsive Multi-Purpose Theme   Updated September 20, 2021 at 2:36pm   2 Most recent comment from Tahir :Hey BELTZUNG  Thanks for using Salient, Try using the Column Direction feature in the Row Settings: http://themenectar.com/docs/salient/page-builder-row/#column-direction . Also Try using the New Re ... Barreoblique Menu icon right alignClosed   Salient - Responsive Multi-Purpose Theme   Updated September 20, 2021 at 12:31pm   8 Most recent comment from Barreoblique:That's it!Thanks!Case close.Wish you a great day! krlmng POST GRID ITEMSClosed   Salient - Responsive Multi-Purpose Theme   Updated September 20, 2021 at 10:26am   2 Most recent comment from Tahir :Hey Again,This should help: http://themenectar.com/docs/salient/overriding-salient-wpbakery-element-template-files-through-a-child-theme/ .Thanks grace_turiapitt Content not loading on desktopClosed   Salient - Responsive Multi-Purpose Theme   Updated September 20, 2021 at 5:35am   2 Most recent comment from Andrew Cooke:Hi there,I am unable to replicate this on my end.Try clearing your browser cache or test in incognito mode to see if the issue persists.Regards, danielcs94 Editar pagina de tienda en WordpressClosed   Salient - Responsive Multi-Purpose Theme   Updated September 20, 2021 at 4:49am   2 Most recent comment from Andrew Cooke:Hi there,The WooCommerce shop page is not an actual page, hence not editable by the builder, since it is created using the WooCommerce plugin. The shop page is managed at Salient options > Woocommerc ... danielcs94 Pagina en modo mantenimientoClosed   Salient - Responsive Multi-Purpose Theme   Updated September 19, 2021 at 11:14am   2 Most recent comment from Tahir :Hey Again,Try using any of these plugins that suit your needs: https://wordpress.org/plugins/tags/coming-soon/ . Thanks WAKEbrandmedia Cannot get Shape Divider on header to workClosed   Salient - Responsive Multi-Purpose Theme   Updated September 17, 2021 at 6:49pm   9 Most recent comment from Judith Olango:Hi There,Please enter this in css custom code in Salient > General Settings > CSS/Script Related.Thanks.