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Public Tickets

Kirsten unable to upload film as per salient architect templateClosed   Salient - Responsive Multi-Purpose Theme   Updated May 22, 2024 at 5:07am   2 Most recent comment from Judith Olango:Hello Kirsten,Thanks for writing in!Please try to upload this template on a new page and see whether the template shows as-is:If it still fails to upload as it is, we'll need admin login credent ... ninetydegree Change Image Hotspots IconClosed   Salient - Responsive Multi-Purpose Theme   Updated May 22, 2024 at 5:04am   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.I am afraid we don't have this option at the moment. You may need to change the markup to add a different icon. This would require some extensive customization w ... christopherm65 Anchor LinksClosed   Salient - Responsive Multi-Purpose Theme   Updated May 21, 2024 at 10:26am   4 Most recent comment from Tahir :Hey Again, The Site still seems to be loading from the RocketCDN. Also update to the Latest Salient Theme Version and bundled plugins and check. Here's the documentation on the available methods ... davidcashman99 Social Media buttonsClosed   Salient - Responsive Multi-Purpose Theme   Updated May 21, 2024 at 4:41am   2 Most recent comment from Judith Olango:Hi David, Thanks for writing to us. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Salie ... gmlorders Vulnerabilities in Salient Core <= 2.0.7 and Salient Shortcodes <= 1.5.3Closed   Salient - Responsive Multi-Purpose Theme   Updated May 21, 2024 at 4:37am   4 Most recent comment from Judith Olango:Hi Rob,Thanks for writing back.The current version is 16.2.2 so if it does not show any notification to update you can download the update zip file from Themeforest and upload. Please refer to this gu ... Eric HostingClosed   Salient - Responsive Multi-Purpose Theme   Updated May 20, 2024 at 10:57pm   2 Most recent comment from Judith Olango:Hi Eric,Thanks for writing to us.Salient runs on a variety of hosting platform and so we are unable to recommend a single hosting. You can opt for any reputable hosting provider with good reviews and ... Andrew Baddeley WidgetsClosed   Salient - Responsive Multi-Purpose Theme   Updated May 20, 2024 at 2:29pm   6 Most recent comment from Andrew Baddeley:Great stuff! Didn't know about that. Appreciated. Dan How to remove empty white space / change background color on a specific pageClosed   Salient - Responsive Multi-Purpose Theme   Updated May 20, 2024 at 2:31pm   14 Most recent comment from Dan:I played with the margins and solved it. Thanks for your help. You can close this ticket :) Mercer_Design Portfolio Grid Force Image SizeClosed   Salient - Responsive Multi-Purpose Theme   Updated May 20, 2024 at 1:02pm   13 Most recent comment from olikral:Hello Tahir. Problem solved. I found it ;-) Greetings from Germany, Oli jamesconnor_uk Can't view page builderClosed   Salient - Responsive Multi-Purpose Theme   Updated May 20, 2024 at 10:21am   4 Most recent comment from Judith Olango:Hi there,Thanks for writing back.It is now working. I have selected these options from WPBakery > Role Manager > I truly hope these instructions prove helpful for you. If you have any further questio ... Susan Colao Toggle header colorClosed   Salient - Responsive Multi-Purpose Theme   Updated May 17, 2024 at 5:55pm   3 Most recent comment from Susan Colao:Ahh! Thank you...perfect!  MD1986 Footer Menu like Main Menu (colors and so on)Closed   Salient - Responsive Multi-Purpose Theme   Updated May 17, 2024 at 5:25am   2 Most recent comment from Andrew Cooke:Hi there,Thank you for getting in touch.Unfortunately, we don't have a way to add the header menu to the footer in the same format. Try adding the menu in the footer widgets and let us know if t ... webizerd SEO is not workingClosed   Salient - Responsive Multi-Purpose Theme   Updated May 16, 2024 at 7:21pm   4 Most recent comment from Judith Olango:Hi there,Thanks for writing back.I understand how frustrating it can be when you've put in the effort to optimize your website for SEO, yet your pages are still not appearing in Google search res ... tslawrence71 Slow speed on siteClosed   Salient - Responsive Multi-Purpose Theme   Updated May 16, 2024 at 12:15pm   2 Most recent comment from Andrew Cooke:Hi Troy,Thank you for reaching out to us.Try adjusting your performance settings as shown in our guide https://themenectar.com/docs/salient/performance-optimization-guide/.Try this and let us know ho ... Andrew Baddeley Image croppingClosed   Salient - Responsive Multi-Purpose Theme   Updated May 16, 2024 at 10:22am   3 Most recent comment from Andrew Baddeley:Awesomeness, works perfectly. Thanks!