Public Tickets
Ryan B.
Testimonial Slider Extra "quotes" appearingClosed
Salient - Responsive Multi-Purpose Theme
Updated September 30, 2024 at 6:11pm
4
Most recent comment from Judith Olango:Hi Ryan,
I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest.
Should you have any further questions or enc ...
isoarts
Stripe checkout icons are largeClosed
Salient - Responsive Multi-Purpose Theme
Updated September 30, 2024 at 6:40am
3
Most recent comment from isoarts:Many thanks, works perfectly!
fghthtjhgghn
How to edit the site for mobile devicesClosed
Salient - Responsive Multi-Purpose Theme
Updated September 27, 2024 at 10:45am
16
Most recent comment from lightwavin:Thanks Tahir, I'll check that out.
thomasaulner
Backdrop filterClosed
Salient - Responsive Multi-Purpose Theme
Updated September 27, 2024 at 7:54am
4
Most recent comment from Judith Olango:Hi there,
I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest.
Should you have any further questions or en ...
Shane Dieter
New Update ConcernsClosed
Salient - Responsive Multi-Purpose Theme
Updated September 27, 2024 at 4:13am
7
Most recent comment from Judith Olango:Hello Kaye,
Thanks for writing to us.
To streamline our communication and ensure timely resolution of all your inquiries, we kindly request that you open a new ticket for the new set of queries you ha ...
Ramit
White Label vs Custom BrandingClosed
Salient - Responsive Multi-Purpose Theme
Updated September 27, 2024 at 3:56am
7
Most recent comment from Judith Olango:Hello Ramit,
You're welcome.
If you have any more questions or run into any problems, please feel free to reach out.
Best regards,
jorge16946
Scroll Issue with Dropdown Filters in Salient ThemeClosed
Salient - Responsive Multi-Purpose Theme
Updated September 25, 2024 at 3:26pm
2
Most recent comment from Tahir :Hey Again,
Please update to the Latest Salient Theme Version and check if it makes a difference?
The current version of the theme is v17.0.2 (9/23/24) and the current version of the page builder is ...
fourtencreative
Default post header imageClosed
Salient - Responsive Multi-Purpose Theme
Updated September 25, 2024 at 3:14pm
6
Most recent comment from fourtencreative:Thank you, this enabled me to override css rule to achieve what I needed.
NexusConseil
Do you have a multistep element?Closed
Salient - Responsive Multi-Purpose Theme
Updated September 25, 2024 at 2:53pm
12
Most recent comment from Tahir :Hey Again,
Yes, it is not available in the Inner row due to markup complexities.
Thanks.
Kimika Hudson
Turn off Navigation Menu on Specific PagesClosed
Salient - Responsive Multi-Purpose Theme
Updated September 25, 2024 at 6:12am
15
Most recent comment from Tahir :@Nora,
Please create a new ticket with your site url so we can help write up custom CSS.
Thanks.
jorge16946
Issue with Product Attributes After CSV Import in Salient ThemeClosed
Salient - Responsive Multi-Purpose Theme
Updated September 24, 2024 at 6:34pm
2
Most recent comment from Judith Olango:Hi Jorge,
Thanks for writing to us.
Switching to another theme, such as Twenty-Twenty-One, can help determine whether the problem is related to the Salient theme itself. If the issue persists with a d ...
Melanie Tirrell
Woocommerce BlocksClosed
Salient - Responsive Multi-Purpose Theme
Updated September 24, 2024 at 3:08am
6
Most recent comment from Judith Olango:Hello Melanie,
I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest.
Should you have any further questions ...
jorge16946
Adjusting Global Section Positioning on Product Pages Message:Closed
Salient - Responsive Multi-Purpose Theme
Updated September 23, 2024 at 3:22pm
2
Most recent comment from Judith Olango:Hi Jorge,
Thanks for writing back.
You need to create another global page where the display condition will be product pages and location below the recent products.
You can use this guide to assist : h ...
thomasaulner
Video Background on mobileClosed
Salient - Responsive Multi-Purpose Theme
Updated September 23, 2024 at 11:45am
4
Most recent comment from Tahir :Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross ...
mschaudig
Column Overflow to the left (Flickity Caroussel)Closed
Salient - Responsive Multi-Purpose Theme
Updated September 23, 2024 at 11:17am
4
Most recent comment from Austin:Hi again,Thank you for getting back to us.I have added this to the wishlist for consideration in our future updates.We appreciate your patience in this matter.Regards,