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Public Tickets

Alexa Social Media Links Open In Blank WindowClosed   Salient - Responsive Multi-Purpose Theme   Updated July 3, 2024 at 5:40am   4 Most recent comment from Austin:Hi Alexa,Thank you for getting back to us.I'm glad you were able to sort this out.Feel free to reach out if you have any other queries.Thanks, Aron Toggle Mobile DisplayClosed   Salient - Responsive Multi-Purpose Theme   Updated July 3, 2024 at 5:16am   2 Most recent comment from Judith Olango:Hello Aron,Thank you for reaching out to us. You can narrow down the culprit by temporarily deactivating all your plugins except Salient plugins and checking if the issue persists.If the issue persi ... Susanna HTTP error 500 when saving and not able to editClosed   Salient - Responsive Multi-Purpose Theme   Updated July 2, 2024 at 4:52pm   2 Most recent comment from Austin:Hi Susanna,Thank you for reaching out to us. Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best ... ftanzella Missing functionalityClosed   Salient - Responsive Multi-Purpose Theme   Updated July 2, 2024 at 2:34pm   3 Most recent comment from ftanzella:Thanks Judith, I found the elements I was looking for. They were embedded in elements and not defined the same way as the Salient demo site.You can close this ticket. futurelight01 Typography - Best PracticesClosed   Salient - Responsive Multi-Purpose Theme   Updated July 2, 2024 at 5:31am   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.Yes, we have typography settings to help for responsive options.Please head to Salient > Typography > Responsive settings then turn it on : I truly hope this proves ... Alexa Portfolio Image SizeClosed   Salient - Responsive Multi-Purpose Theme   Updated July 1, 2024 at 4:30pm   6 Most recent comment from Judith Olango:Hi Alexa, I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. If you've enjoyed Salient, be sure to ... Aron Rotating WordsClosed   Salient - Responsive Multi-Purpose Theme   Updated July 1, 2024 at 1:53pm   2 Most recent comment from Tahir :Hey Again, Try reducing the font size using the New Responsive Typography Settings in here :  Click on Image to View LargerThanks. Lucia Colors of Header doesnt match the different color styles.Closed   Salient - Responsive Multi-Purpose Theme   Updated July 1, 2024 at 9:29am   8 Most recent comment from Austin:Hi Lucia,Thank you for getting back to us.You can switch to the parent theme by navigating to your wp-admin > Appearance > Themes then activate the main salient theme.Try this and let us know if you n ... Lucia Inner Line is not shown at FooterClosed   Salient - Responsive Multi-Purpose Theme   Updated July 1, 2024 at 8:53am   2 Most recent comment from Austin:Hi Lucia,Thank you for reaching out to us.You need to remove the shape divider that you have added in your global section. I have shared a screenshot of the same.Try this and let us know how it goes.T ... Scott Cascading Images MobileClosed   Salient - Responsive Multi-Purpose Theme   Updated July 1, 2024 at 5:45am   4 Most recent comment from Judith Olango:Hi Scott,Thanks for writing back. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Salient ... mwhite20 White Toggle Font SizeClosed   Salient - Responsive Multi-Purpose Theme   Updated July 1, 2024 at 4:50am   3 Most recent comment from Judith Olango:Hello @mwhite20,Thanks for writing to us.You can also share with us your website URL so that we can provide css to help you adjust the font size.I look forward to your response.@Ramzan, thank you for ... Filip Beunens Translation with WPMLClosed   Salient - Responsive Multi-Purpose Theme   Updated July 1, 2024 at 4:15am   4 Most recent comment from Judith Olango:Hello Filip,I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. If you've enjoyed Salient, be sure t ... mwhite20 White WP BakeryClosed   Salient - Responsive Multi-Purpose Theme   Updated July 1, 2024 at 4:14am   6 Most recent comment from Judith Olango:Hi there,Thanks for writing back.We are glad you were able to resolve the issues.Should you have any further questions or encounter any difficulties along the way, please don't hesitate to open a ... aeon91 Can't find hamburger menu icon on mobile headerClosed   Salient - Responsive Multi-Purpose Theme   Updated June 28, 2024 at 6:49am   6 Most recent comment from aeon91:It's back, I've used the CSS code.Thank you Philipp removing featured image on blog archive pageClosed   Salient - Responsive Multi-Purpose Theme   Updated June 28, 2024 at 6:10am   4 Most recent comment from Judith Olango:Hello Philipp,Thanks for writing back.Just use the plugin "Loco Translate" and then create a language file in the language you desire (i.e. EN US). Afterwards, navigate Plugins > Salient Core and s ...