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Public Tickets

handrmo Unable to find the Icon List elementClosed   Salient - Responsive Multi-Purpose Theme   Updated October 17, 2023 at 1:30pm   2 Most recent comment from handrmo:Nevermind, I found it.I could not add it to a non-empty column. I had to create a new one. soyfernandocurtis Video is not playing in responsiveClosed   Salient - Responsive Multi-Purpose Theme   Updated October 16, 2023 at 7:41pm   4 Most recent comment from Andrew Cooke:Hello again,Thank you for getting back to us.Great!Glad we could help. Feel free to open another ticket if you have any other issues.Cheers, Alexander Jansson How to translate "Results For"Closed   Salient - Responsive Multi-Purpose Theme   Updated October 16, 2023 at 4:58pm   2 Most recent comment from Judith Olango:Hi Alexander,Thanks for writing back.Please use the Say What plugin to translate this text as follows :I hope this helps.Thanks. Ark_Studios_Developers Tabs Section not workClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2023 at 2:34pm   4 Most recent comment from Tahir :Hey Again,Try using the Frontend Editor and check if you can change the content corrctly:  Thanks. Toufique Header Navigation CustomizationClosed   Salient - Responsive Multi-Purpose Theme   Updated October 14, 2023 at 12:18pm   11 Most recent comment from Tahir :Have you setup a test site where you are testing the Different Salient Theme Options ?. Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are go ... TheSnapAgency Creating custom demosClosed   Salient - Responsive Multi-Purpose Theme   Updated October 13, 2023 at 11:03am   4 Most recent comment from Tahir :Hey Again, This would require customizing the Demo Importer Plugin. Also the demo content would have to be on accessible via a live server and images too if you are not adding placeholders.  You can ... Joshua photo upload and menu editClosed   Salient - Responsive Multi-Purpose Theme   Updated October 12, 2023 at 5:30pm   6 Most recent comment from Tahir :Hey Again, Did you try regenerating the images :https://woocommerce.com/document/fixing-blurry-product-images/#adjust-image-dimensions-and-regenerate-thumbnails ?. Thanks. bumbino make blog articles title and category disappearClosed   Salient - Responsive Multi-Purpose Theme   Updated October 12, 2023 at 3:02pm   5 Most recent comment from bumbino:I managed to get it to work thank you :)  nino2002sigtermans After updating theme icon changedClosed   Salient - Responsive Multi-Purpose Theme   Updated October 12, 2023 at 10:57am   5 Most recent comment from Tahir :Hey Again,Seems like a caching issue.Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .If you are using WP Rocket use this guide :  https://docs.wp-rocket.me/ ... nino2002sigtermans Updating salient themeClosed   Salient - Responsive Multi-Purpose Theme   Updated October 12, 2023 at 10:01am   7 Most recent comment from Tahir :Hey Again,From the Screenshot it seems you have the new options such as Performance in there. Try adjusting it as per your needs. Thanks. nereidad Page 404 customizationClosed   Salient - Responsive Multi-Purpose Theme   Updated October 11, 2023 at 5:26pm   3 Most recent comment from nereidad:Hello,I've noticed that there was a Global Section Page about 404 Template with this video.. So it was the issue. I left the template with the text but without the video background. Thank you fo ... Kollegger How can I change the phone number in the top right corner of this template?Closed   Salient - Responsive Multi-Purpose Theme   Updated October 11, 2023 at 4:10pm   2 Most recent comment from Tahir :Hey Kollegger ,Please have a look at : https://themenectar.com/docs/salient/pull-right-nav-items/ and https://themenectar.com/docs/salient/salient-menu-options/  Thanks. zackl7 tabsClosed   Salient - Responsive Multi-Purpose Theme   Updated October 11, 2023 at 12:21pm   6 Most recent comment from Tahir :Yes, Its normal.Thanks  eldrke Fonts suddenly get restClosed   Salient - Responsive Multi-Purpose Theme   Updated October 11, 2023 at 10:39am   4 Most recent comment from Tahir :Hey Again,Yes, its possible that the plugin added CSS styling that removed it.  Thanks. hasanovriad7 Edit headerClosed   Salient - Responsive Multi-Purpose Theme   Updated October 11, 2023 at 7:16am   3 Most recent comment from Tahir :Hey Again,Please make sure you follow the steps mentioned in here : https://themenectar.ticksy.com/article/6266/ the Video is to just to provide more context. Best.