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Public Tickets

Keita.Y Change the phone number in the header sectionClosed   Salient - Responsive Multi-Purpose Theme   Updated November 13, 2023 at 2:00am   2 Most recent comment from Tahir :Hey Keita.Y,Please have a look at this Article :https://themenectar.com/docs/salient/salient-menu-options/ Thanks. Suzanna Noort Portfolio issuesClosed   Salient - Responsive Multi-Purpose Theme   Updated November 11, 2023 at 10:37am   2 Most recent comment from Austin:Hello Suzanna,Thank you for reaching out to us.Did you make any changes to your site before these issues started happening? In the meantime, please check for plugin conflicts by deactivating the third ... ElevatorStrategy Changing scroll down arrow styleClosed   Salient - Responsive Multi-Purpose Theme   Updated November 11, 2023 at 5:02am   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.Please let us know what you would want to change the arrow into.I look forward to hearing from you. mathews Changing category colours on Salient Mag themeClosed   Salient - Responsive Multi-Purpose Theme   Updated November 10, 2023 at 6:29pm   4 Most recent comment from Judith Olango:Hello Mathews,Glad you got a workaround and thank you so much for sharing the link.Please feel free to write to us in case of any other queries. pscinc Font Awesome not loading correctlyClosed   Salient - Responsive Multi-Purpose Theme   Updated November 9, 2023 at 1:50pm   9 Most recent comment from pscinc:Thank you! I'm not sure why it didn't work when I added it, but appreciate the assist. TheSnapAgency Overwrite file in child themeClosed   Salient - Responsive Multi-Purpose Theme   Updated November 9, 2023 at 11:53am   4 Most recent comment from Tahir :Hey Again, You will have to copy "nectar_post_grid_item_markup" function to the Child Theme functions.php file to overwrite it easily. Overriding the file would require editing other files which would ... Cornelius Hero pictures will not load before scrollingClosed   Salient - Responsive Multi-Purpose Theme   Updated November 9, 2023 at 9:31am   2 Most recent comment from Austin:Hello Cornelious,Thank you for getting back to us.Try disabling the lazy load images and delay javascript execution in the salient > general settings > performance again. Then clear your site cache an ... ilya Clone Portfolio ItemClosed   Salient - Responsive Multi-Purpose Theme   Updated November 9, 2023 at 5:15am   2 Most recent comment from Austin:Hello there,Thank you for reaching out to us.Try using this plugin or something similar if you want to clone your portfolio/page/post items https://wordpress.org/plugins/duplicate-page/.I hope that h ... sramzee Animated SVG logoClosed   Salient - Responsive Multi-Purpose Theme   Updated November 9, 2023 at 12:42am   8 Most recent comment from ThemeNectar:Hey Sramzee, Adding the ability to specify a Lottie element as the logo is not currently a scheduled feature and would require custom modifications through a child theme, specifically by overriding t ... Filip Beunens MenuClosed   Salient - Responsive Multi-Purpose Theme   Updated November 7, 2023 at 7:03pm   3 Most recent comment from Judith Olango:Hello Filip,Glad you were able to resolve this.Please feel free to open a new ticket in case of any other queries.Best Regards. think4 Portfolio Single ProjectClosed   Salient - Responsive Multi-Purpose Theme   Updated November 7, 2023 at 5:37pm   3 Most recent comment from think4:Great! Now the single views of the projects work again!Best regards kontakt897 Lasse Website looks different on screens with high resolutionClosed   Salient - Responsive Multi-Purpose Theme   Updated November 7, 2023 at 9:54am   4 Most recent comment from Tahir :Hey Again,Yes, it would resize accordingly . You can try a test page and use the pre-built templates in the Salient Studio: https://themenectar.com/docs/salient/salient-studio/ . Thanks. daveg26 GoDaddy Seal code appearing in FooterClosed   Salient - Responsive Multi-Purpose Theme   Updated November 7, 2023 at 4:49am   2 Most recent comment from Judith Olango:Hi there, Thanks for writing to us. I kindly request you to check for plugin conflicts.  To do this: 1. Deactivate one plugin at a time.2. After deactivating each plugin, check if the issue persists. ... parkerwhite Team Member ImageClosed   Salient - Responsive Multi-Purpose Theme   Updated November 7, 2023 at 4:36am   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.This is an expected behavior on mobile as the mobile is set to only display the bio text and not image side by side.However, we'll take this as a suggestion to h ... Clara Override salient-portfolio fileClosed   Salient - Responsive Multi-Purpose Theme   Updated November 6, 2023 at 7:15pm   2 Most recent comment from ThemeNectar:Hey Clara, when overloading that file via a child theme, you can actually keep it at the root. i.e. salient-child/taxonomy-project-type.php Kind regards