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Public Tickets

Scott Everett Dealer Locator from previous themeClosed   Salient - Responsive Multi-Purpose Theme   Updated October 8, 2016 at 5:00pm   2 Most recent comment from Tahir :Hey Scott, There must be Some JS files of that plugin that need to be added to the Theme Header. Please go through the Plugin Integration instructions and check . Thanks  Jose init.js?ver=7.5.02:342 Uncaught TypeError: $(...).niceScroll is not a functionClosed   Salient - Responsive Multi-Purpose Theme   Updated October 8, 2016 at 4:42pm   2 Most recent comment from Tahir :Hey Jose, Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ . Best. Fedwa "Hello" pageClosed   Salient - Responsive Multi-Purpose Theme   Updated October 8, 2016 at 12:55am   3 Most recent comment from Fedwa:Hi Tahir,I did and it worked perfectly,Thank you very much ! Fedwa Wp subscribe widgetClosed   Salient - Responsive Multi-Purpose Theme   Updated October 8, 2016 at 12:11am   3 Most recent comment from Fedwa:Oh! Actually I did put it in the General Settings Css box, but somehow it was also on the page's Css. I think the Widget does that by default, so it kept overwriting what I was doing on the General S ... Tomas Header logoClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 4:40pm   2 Most recent comment from Tahir :Hey Tomas,Please turn off Better WP Minify and check  if that resolves the issue. Also make sure you are running the Latest Theme version as i remember this was an issue in a prior version .Thanks  Travis Testimonial slider editability Closed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 4:22pm   2 Most recent comment from Tahir :Hey Travis, Simply set the Background Color and Text Color to Light in the VC Row Edit Options : Thanks  Linus Ziegenhagen Portfolio navigation not showing on iOS SafariClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 4:21pm   3 Most recent comment from Linus Ziegenhagen:Hi Andrew,wow, I almost forgot about this issue and wasn't expecting to get an answer anymore. Maybe an update would fix it but now there is no need for it anymore. ACREST has been sold to the JLL-Gro ... Andy Turner Call to action URLClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 3:37pm   4 Most recent comment from Andy Turner:Hi again,I've just tried again, this time including the https:// and it's working :)It seems it doesn't work if you just start the URL with "www".Thanks for your help,Andy Greg Goodman Demo content changed all my stylesClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 2:32pm   2 Most recent comment from Tahir :Hey Greg, I am afraid you will have to adjust the Options Again as there is no way to recover them . All the Best. Damian Add a popup to portfolioClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 2:31pm   2 Most recent comment from Tahir :Hey Damian, Please consider hiring a freelancer over at Envato Studio for these Theme customizations as they are not provided as Support: http://themeforest.net/page/item_support_policy . Th ... Stefano Theme UploadClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 2:30pm   2 Most recent comment from Tahir :Hey Stefano,Add this to wp-config.php via FTP after the WP_debug line : define( 'FS_CHMOD_DIR', ( 0755 & ~ umask() ) ); define( 'FS_CHMOD_FILE', ( 0644 & ~ umask() ) ); define( 'WP_MEMORY_LIMIT ... Yann Salient - Video Light BoxClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 2:25pm   2 Most recent comment from Tahir :Hey Yann,Please check the Visual Composer Settings and that all Element are selected : Thanks  Stephane Chalangeas Control Portofio Font size in Porfolio Item display Closed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 12:35pm   3 Most recent comment from Stephane Chalangeas:Thanks. S Fedwa Importing Demo gone wrongClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 2:29am   5 Most recent comment from Fedwa:Thanks! Kent Wun Drop menus not working in Safari (Mac) browserClosed   Salient - Responsive Multi-Purpose Theme   Updated October 7, 2016 at 12:47am   3 Most recent comment from Kent Wun:Tahir,Thank-you for the reply. The theme and VC were updated and now content is displaying correctly in Safari browser.Please close off this ticket.Cheers,Kent