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Public Tickets

Anne-Laure SERET Mobile MenuClosed   Salient - Responsive Multi-Purpose Theme   Updated April 27, 2016 at 12:09am   11 Most recent comment from Tahir :Hey Again, It was in here : http://prntscr.com/ax7n8d .  Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/  Best. emma kane Private Ticket #747274Closed   Salient - Responsive Multi-Purpose Theme   Updated April 26, 2016 at 9:51pm   2 Most recent comment from Tahir :Hey , Could you please go through this checklist quickly so we can rule out common issues https://themenectar.ticksy.com/article/5032/ . Best. Maciej Sub menu color schemeClosed   Salient - Responsive Multi-Purpose Theme   Updated April 26, 2016 at 4:37pm   2 Most recent comment from Maciej:Found it. You can close the ticket :D Emily video lightbox play buttonClosed   Salient - Responsive Multi-Purpose Theme   Updated April 26, 2016 at 6:22am   3 Most recent comment from Emily:I'll figure out something else. Thanks! James Full height rowsClosed   Salient - Responsive Multi-Purpose Theme   Updated April 26, 2016 at 2:47am   4 Most recent comment from Tahir :Hey Again,Have pined the Developer to add it to the next update if possible. Best. Victoria home page loading slowly Closed   Salient - Responsive Multi-Purpose Theme   Updated April 26, 2016 at 2:18am   2 Most recent comment from Tahir :Hey, Please use these tips : http://wp.tutsplus.com/tutorials/10-quick-tips-optimizing-speeding-up-your-wordpress-site/ . Best. Carlos Gomez Internal Server Error while trying to add images to galleryClosed   Salient - Responsive Multi-Purpose Theme   Updated April 26, 2016 at 2:00am   2 Most recent comment from Tahir :Hey ,Please contact your hosting provider as this is likely a server configuration issue and not linked with the Theme . Best.  Jasper Steenhuis Empty space beneath footerClosed   Salient - Responsive Multi-Purpose Theme   Updated April 26, 2016 at 1:49am   3 Most recent comment from Jasper Steenhuis:Thanks again, great support! Sébastien Salient blog page static contentClosed   Salient - Responsive Multi-Purpose Theme   Updated April 26, 2016 at 1:36am   4 Most recent comment from Tahir :Hey Again,Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url. Best ... Chris Image Gallery BugClosed   Salient - Responsive Multi-Purpose Theme   Updated April 26, 2016 at 1:32am   4 Most recent comment from Tahir :Hey Again,Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url. Bes. ... Arthur Cronos What is the Child Theme used for?Closed   Salient - Responsive Multi-Purpose Theme   Updated April 26, 2016 at 12:35am   2 Most recent comment from Tahir :Hey ,1: Yes you can ignore it if you are not modding any php . As for css you can add it in the General Settings Section in Salient Theme Options Panel .2: We do have a chid theme zip in the Salient P ... Arthur Cronos How can you tell the Salient version of a zipfile?Closed   Salient - Responsive Multi-Purpose Theme   Updated April 26, 2016 at 12:34am   2 Most recent comment from Tahir :Hey ,Simply open the Zip file and check then open the Style.css file which has the version number written on top. Best. chris van horn Font Awesome 4.6Closed   Salient - Responsive Multi-Purpose Theme   Updated April 26, 2016 at 12:03am   5 Most recent comment from Tahir :Hey Bryan, Chris used the "WP Font Awesome" Plugin . Bes.t Brandon Conn Site Extremely SlowClosed   Salient - Responsive Multi-Purpose Theme   Updated April 25, 2016 at 9:10pm   6 Most recent comment from Brandon Conn:W3 Total cache was something I added just the other day to try and help fix the site. Once the site makes it's initial long load in it was actually pretty fast with that. I deactivated the plug in an ... Sébastien Nectar Slider doesn't resize Closed   Salient - Responsive Multi-Purpose Theme   Updated April 25, 2016 at 3:49pm   2 Most recent comment from Sébastien:Sorry .. my fault ..forget this